What are the responsibilities and job description for the Carrier Account Manager position at Pace Logistics?
We are seeking a detail-oriented and proactive Carrier Account Manager to join our team. This role is responsible for managing the day-to-day execution of shipments, ensuring timely pickups and deliveries, and building strong relationships with carriers. The ideal candidate is highly organized, an effective communicator, and thrives in a fast-paced, team-oriented environment.
Starting Salary Range Based on Experience: $40,000 - $45,000 Commission
OTE: $55,000
Key Responsibilities:
- Coordinate the full lifecycle of freight shipments from pickup to delivery
- Monitor and track shipments to ensure on-time performance
- Communicate proactively with carriers, customers, and internal teams
- Resolve any service issues or delays with urgency and professionalism
- Negotiate rates and secure capacity with carriers
- Maintain accurate shipment documentation and system updates
- Build and maintain strong carrier relationships to ensure reliable service
- Identify process improvement opportunities and contribute to operational efficiency
Notes
- Office Location 112 S. Tryon Street, Charlotte, 28284
- Required to be in office 8am - 5pm Monday - Friday
- Health Benefits are not offered at this time
Salary : $40,000 - $55,000