What are the responsibilities and job description for the Inside Sales Representative position at Pace International Inc?
About Pace:
Pace is an industry leader in the distribution of Dish Outdoors/TravlFi equipment and services.
What’s in it for you?
Base pay starts at $16/hour, depending on experience, plus uncapped commission. On-target earnings typically average $20–$25/hour, with higher earning potential for top performers.
What else is in it for you?
- Paid training and tools provided to ensure you are comfortable and ready for calls!
- Insurance Benefits including Medical, Dental, Vision, Short Term Disability and more!
- Paid time off – vacation, floating holiday pay, paid parental leave and paid holiday's!
- 401(k) retirement plan with company-matched funds!
- Incredible Rewards and Recognition program - food days, branded clothing and high-value prizes, on and off-site events, and much more!
- And our greatest benefit is opportunity, as we promote from within!
- Ongoing training and development to maximize your career potential!
Overview
We've built a loyal customer base by selling our products and services with authenticity and integrity. Our inbound sales and customer retention teams foster trust with existing and future customers by educating and selling them on the long-term value of our different products and services using a consultative approach. This position is 100% inbound new and existing customers - no cold calling!
We are looking for an Inside Sales Representative with skills, sales experience, and savvy to sell Dish Outdoors/TravlFi equipment and services to customers that love camping, boating, tailgating etc... If you love the outdoors and have the desire to sell and provide top-notch customer service, we may have the position for you in our new modern Call Center featuring large windows, beautiful breakroom, comfy media room, onsite fitness center and game room. To thrive in this role, you will need to be self-motivated, intellectually honest, love customer service, and have strong oral communication skills! If this sounds like you, please check out our website at dishformyrv.com.
Job Responsibilities
- Successfully sell products and services to new and existing customers using the ability to present compelling offers and influence customer decision-making
- Effectively manage time, open to learning new methods and looking to advance as an individual contributor
- Assist customers with product needs, order placement, recommending accessories, order placement and customer experience
- Work effectively with others in a fun team-based environment to accomplish individual and company sales goals
- Responsible for achieving specific sales goals and maximizing sales opportunities on every call
- Demonstrate the ability and resilience to bounce back from challenges and maintain focus on larger goals
- Assess each customer and their needs to determine the best value
- Ability to build and maintain customer relationships
- Transpose customer information including demographic, billing, etc.
- Provide excellent customer service, listen to the customer, and ensure their satisfaction
Requirements
- Excellent verbal, written and interpersonal communication skills
- Candidates must successfully complete a pre-employment background check
Education:
- High School Diploma, or equivalent
Skills & Knowledge:
- 6 months experience working in an inside sales environment preferred but will train the right person
- Excellent sales closure techniques, confidence in products
- Courteous with strong customer service orientation and proper phone etiquette
- Professional verbal communication skills
- Proficient and accurate computer skills
- Strong attention to detail and ability to follow specific procedures and instructions
- Ability to make independent decisions
- Excellent organizational and time management skills
- Ability to remain calm under pressure and work in a concise, clear and focused manner
Physical Demands:
- Most of the time is spent sitting and talking to customers
- Some standing and walking may be necessary but are not essential to performing the job responsibilities
- Simultaneous movement of hands, wrists, and fingers is an important element of this position
Working Conditions:
- The workday is spent in a new modern Call Center featuring large windows, a beautiful breakroom, comfy media room and a game room
Work Type:
- Hybrid
Other Requirements:
- Regular and reliable attendance is required in the position
- Shifts include evening hours and weekends
At Pace International, we celebrate and embrace diversity and inclusion, where all people are welcome and supported. Learn more about how our employees come together, share common interests and make important connections, both in and out of work.
From versatile health perks to new career opportunities, check out our benefits on our careers website at paceintl.com/careers.
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Call center: 1 year (Preferred)
Work Location: Hybrid remote in Rochester, MN 55901
Salary : $16 - $19