Case Manager -Immigration Law

To be considered for employment, please attach your resume, cover letter, and transcripts to your application.

Firm Overview

Pabian Law is an immigration law firm focused on the hospitality industry headquartered in Framingham, Massachusetts. At Pabian Law, we focus on simplifying the immigration process. We pride ourselves on our commitment to successfully procure visas and green cards (U.S. Lawful Permanent Residency) for our clients while taking the time to understand our clients’ unique needs and goals.

Pabian Law is proud to be recognized for our hard work, client dedication, and our fast and efficient results. Are you ready to join our amazing team? If so, we have an exciting opportunity for you to join our firm as a Case Manager!

If you are highly driven, enjoy a fast-paced work environment, love contributing to having an impact, and accomplishing great things, then we want you on our team! The anticipated start date for the position is early September.

Position Description

Under the direction and supervision of the Practice Area Manager and Assistant Manager, the Case Manager oversees the general procession of cases to ensure relevant elements are collected, maintained, and organized.

Duties/Responsibilities

• Efficiently monitors and moves cases forward daily to ensure clients and Paralegals meet all required deadlines
• Proactively identifies, communicates, and proposes solutions to issues with cases
• Identifies and communicates opportunities to increase productivity and efficiency
• Conducts client calls (non-legal and check-in’s) to ensure goals and needs are being met
• Reviews emails to clients
• Assists with the following:
• Seasonality review
• Review of iCert docs
• Review of roundtable edits
• USCIS petition review
• Final job order cross review
• Job Description & Prevailing Wage Determination (PWD) review
• Performing electronic check of Department of Labor (DOL) applications
• Performs other duties as assigned
• Contributes to maintaining positive office morale
• Acts as an ambassador for the mission, values, and standards of behavior of the firm

Requirements

Education & Experience

• Bachelor's degree required.
• 2 years of experience coordinating or managing people, projects, workflows, cases, or client accounts preferred.
• Experience working in a fast-paced professional services, legal, staffing, consulting, healthcare, customer service, operations, or similar environment preferred.
• Experience managing competing priorities, deadlines, and high-volume workflows required.
• Experience providing guidance, coordinating work, or serving as a lead resource to others preferred.
• Legal or immigration experience is a plus but not required.

Skills & Competencies

• Ability to effectively prioritize and meet deadlines in a fast-paced environment
• Demonstrates professional conduct and presence, exercising tact, diplomacy and discretion in sensitive matters
• Ability to work both independently and collaboratively
• Ability to demonstrate support for and to help others successfully manage organizational change
• Strong organizational skills and attention to detail
• Excellent oral and written communication skills
• Superb time management skills
• Proficient with Microsoft Office Suite

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Regularly required to stand or walk, reach with hands and arms, stoop and/or bend.

Compensation

The full compensation range for this position is $53,000-$70,000. The listed salary range represents the full compensation band for this position, including growth over time. Starting salaries are determined based on qualifications, relevant experience, and internal equity, and are not typically at the top of the range. The maximum reflects the highest salary attainable for the role after significant tenure and performance.