What are the responsibilities and job description for the Front Desk Receptionist position at PA Foot and Ankle Associates?
Benefits:
- Retirement Plans
- Paid Time Off/Holiday Pay
- Short-Term & Long-Term Disability
- Life and AD&D Insurance
- Health, Dental, and Vision Insurance
- 401(k) matching
Pace Foot and Ankle Centers, PLLC is committed to the well-being of our valued employees, offering a wide range of voluntary benefits.
Company Overview
At Pace Foot and Ankle Centers, PLLC you are our most valuable asset! Our healthcare team is dedicated to the art and science of advanced foot and ankle treatments. For our employees and patients, our goal is to incorporate our extensive training and knowledge into a rewarding healthcare experience. We value communication and teaching.
Job Summary
The Patient Representative works on improving the quality of the patient’s experience at all encounters and is responsible for answering patient calls, scheduling appointments, and assisting the patient with their current needs.
The Patient Representative works on improving the quality of the patient’s experience at all encounters and is responsible for answering patient calls, scheduling appointments, and assisting the patient with their current needs.
Responsibilities
- Registering patients into EMR system
- Collecting Insurance information and scanning into the chart
- Scheduling patient appointments
- Collecting copays and any past-due balances
- Greet patients professionally both in person and on the phone
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Effectively answering patient questions and concerns
Qualifications
- High school graduate or equivalent required.
- Excellent customer service and interpersonal skills.
- General computer experience with data entry is required.
- The ability to multitask effectively.
- Medical insurance background preferred.
- Knowledge of medical terminology is preferred.
- Attention to detail