What are the responsibilities and job description for the IT Intern - Software Engineering Track position at PA Compensation Rating Bureau.?
The PCRB IT internship will allow you to apply skills and knowledge you have learned in school, while contributing to company projects and playing a key role within the IT department. Our company will provide you hands-on experience to fit your career objectives, evolve and complement your academic studies and help grow your knowledge base. The paid internship runs for approximately 7-10 weeks throughout the summer beginning in early June through end of August.
Essential Responsibilities:
- Create root cause analysis documents for minor issues fixed recently for key apps in PCRB by doing reverse engineering of code base
- Support and understand standard software life cycle process for Waterfall and Agile methodology
- Participate and assist in testing applications (smoke testing and functional testing aspects)
- Be able to learn and utilize basic tools for GIT usage to learn code repository basic details
- Creating technical documentation on new processes, as well as additions and enhancements to already established documentation
- Assist the IT Infrastructure team in addressing system and technology alerts or interruptions of service
- Gain knowledge in troubleshooting, diagnosing, resolving, and communicating solutions to end user’s IT problems
- Assist in configuring and deploying new user equipment (Laptops, Docking Stations, Screens, etc.)
- Utilize research, problem solving and analytical skills to support end-users and contribute to projects
- Gain exposure to a range of information technology areas, such as applications, systems architecture, network systems and infrastructure
- Perform other miscellaneous duties as requested
Requirements:
Education: Currently pursuing a B.S. in Information Systems/Technology, Computer Science, or related field.
Experience: No previous experience required, but candidates must express willingness and aptitude to learn new skills quickly and show earnest ability to work both independently and with instruction
Technical Skills:
- C# or VB .net code beneficial, but not required
- Basic SQL skills beneficial, but not required
Core Skills Required:
- Ability to articulate IT’s role in enabling and supporting innovation, competitive differentiation, and business process/workflow efficiencies
- Excellent oral and written English communication, interpersonal, presentation and planning skills at a macro levels. Strong decision-making skills.
- Intermediate to advanced Microsoft Office proficiency required to analyze and present information (Excel, Word, Access and PowerPoint).
- Fundamental knowledge of desktop computer hardware, operating systems and computer networks
Work Hours:
Normal PCRB hybrid Flex time is available. Employee must be flexible when needed as projects or deadlines may sometimes necessitate extended hours.