What are the responsibilities and job description for the Local Outreach Associate position at P3 Health Partners?
People. Passion. Purpose.
P3 Health Partners is a population health management group founded and led by fellow physicians who want to shift the industry’s focus from managing illness to cultivating wellness. We are health plan agnostic and work with most plans in our markets. As the conduit between you and the health plan, we want to make a difference where it counts - with your patients, their families, and the communities where we live. The mission of P3 is simple. We want to help providers and their patients embrace a new kind of care. A kind of care that gives patients the tools and resources they need to manage their long-term health and wellness.
Overall Purpose
Are you a compassionate mission-driven person looking to make a meaningful impact on the lives of complex medical patients? As a local outreach associate at P3 Health Partners, you’ll bring hope and healing to patients with complex medical needs. In this full-time role, you’ll play a vital role as a team member, transforming lives and empowering primary care physicians to deliver exceptional care to those who need it most.
As a local outreach associate, you will contact target patients, explain the P3 Health Partner Program to patients, or their contacts, and schedule these patients for visits in a variety of settings. You may assist in rescheduling patients. Communication with the P3 teams will ensure smooth transitions throughout the patient’s health care journey.
This position will be in a P3 Health Partners facility. This is not a remote position.
Essential Functions
P3 Health Partners is a population health management group founded and led by fellow physicians who want to shift the industry’s focus from managing illness to cultivating wellness. We are health plan agnostic and work with most plans in our markets. As the conduit between you and the health plan, we want to make a difference where it counts - with your patients, their families, and the communities where we live. The mission of P3 is simple. We want to help providers and their patients embrace a new kind of care. A kind of care that gives patients the tools and resources they need to manage their long-term health and wellness.
Overall Purpose
Are you a compassionate mission-driven person looking to make a meaningful impact on the lives of complex medical patients? As a local outreach associate at P3 Health Partners, you’ll bring hope and healing to patients with complex medical needs. In this full-time role, you’ll play a vital role as a team member, transforming lives and empowering primary care physicians to deliver exceptional care to those who need it most.
As a local outreach associate, you will contact target patients, explain the P3 Health Partner Program to patients, or their contacts, and schedule these patients for visits in a variety of settings. You may assist in rescheduling patients. Communication with the P3 teams will ensure smooth transitions throughout the patient’s health care journey.
This position will be in a P3 Health Partners facility. This is not a remote position.
Essential Functions
- Perform telephonic outreach to patients following a standardized operational process.
- Work collaboratively with P3 Health Partner teams and their affiliates.
- Update and maintain accurate patient contact information.
- Ensure patients with which you interact have a solid understanding of the P3 Health Partner offerings as well as a continued relationship with their primary care physicians.
- Accurately schedule patients for visits in a variety of locations.
- Adhere to the local outreach role-based handbook making recommendations for improvement when identified.
- Serve as a positive and collaborative team member.
- Uphold high standards of excellence and professionalism.
- Respond positively to make any necessary adjustments to case reviews.
- Confidently use technology to positively impact outcomes.
- Ensure patient privacy and adherence to all HIPAA regulations and standards for handling PHI.
- Participate in quality improvement initiatives and operational efficiency.
- Maintain compliance with required trainings, meeting attendance, timely responses to emails, and other requirements.
- Role model the P3 Health Partners core values.
- High school completion
- Experience in a service industry role preferred
- Flexible, self-driven, collaborative and innovative personality