What are the responsibilities and job description for the Intake Coordinator position at P & T Committee LLC?
Description
About Us:
Arizona Home Care is a closed-door home infusion and homecare facility that was first established in 1995. Our service includes both acute and non-acute patient populations by bringing the hospital room to the patient's home. We work with all the major hospitals and providers in the valley including but not limited to: HonorHealth, Banner, Dignity, Valleywise, St. Joes, Hospice of the Valley, and Abrazo.
Our Mission
Our mission is to improve patient outcomes by being the best way home.
Responsibilities include the following:
- Coordinates infusion and nursing services for the pharmacy which includes handling incoming referral calls and completing referral forms.
- Responsible for transcribing detailed and accurate information into the computer system correctly to include but not limited to demographics, Insurance information, Physician information, Nursing agency and patient information.
- Logs and follows through on all new referrals on the “Referral Log” by end of day.
- Completes patient admit packets for all new patients and forwards it to the dispatcher.
- Communicates with and documents all communications and authorizations with case managers, nursing agencies, patient/caregiver, physicians, insurance and pharmacists into the computer system (Caretend).
- Insurance verifications and request all authorizations when needed within 24 hours of the referral. Must follow each insurance contract’s protocol when requesting authorizations.
- It is the responsibility of the intake coordinator to verify that all codes in the authorization are correct and have been included.
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities.
Job Type: Full-time
Work Location: In person
Requirements
Minimum Qualifications:
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus.
Must be friendly professional and cooperative with a good aptitude for customer service and problem solving.
Education and/or Experience:
Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or higher
Prior experience in a home health infusion company (Required)
Prior experience in a consumer related business (Preferred)
Salary : $21 - $28