Inside Sales Admin

General Summary

The Inside Sales Coordinator is responsible for overseeing the daily coordination of the Sales Department.  This position ensures correctly entering orders, implementing bi-annual or annual sales price increases, maintaining sales reports and coordinating accurate job information for project-related sales.

Duties and Responsibilities

To effectively perform this responsibility the successful candidate must be able to handle the following day-to-day duties:

• Enter order information into the company POS system
• Implement bi-annual or annual price increases in the POS system and maintain orders by local/county/state sales tax requirements.
• Collect, input, and track complete and accurate job information for project-related sales.
• Maintain sales reports to support the sales team and fulfill customer information requests.
• Analyze customer purchasing data to optimize sales efforts and identify potential customers.
• Track progress against the sales plan and forecast daily sales by location and product.
• Assist the sales team by gathering necessary information to prepare quotations.
• Collaborate with staff from other inter-company departments to reach or exceed sales goals.
• Coordinate training and scheduling for sales staff
• Maintain supplies of sales presentation materials

The successful candidate will report to the McKinney office daily and perform job-related functions primarily from this location.  Occasional travel and customer in-person calls may be necessary.

Areas of Key Responsibility:

• As a core competency the successful candidate will be able to compile, analyze, and present market information as directed by management. This requires Excel, Google Maps (or other mapping software), and Microsoft Teams, along with a strong critical thought process. The ability to effectively communicate in the multiple formats described is necessary for success.
• Manage the Credit Application process by gathering all necessary information to approve or decline customer requests for credit accounts.
• Manage incoming customer inquiries for pricing, order placement, and delivery for both non-account and account customers, with guidance from the sales team.
• Accept customer-delivered orders, schedule third-party hauling, and manage dispatch.
• Create a new sales order in the POS system and secure all job-specific information (necessary for liens/bonding).

The duties described above are not inclusive. Additional duties may be permanently assigned or required from time to time due to the need to respond to customer needs and remain competitive in the marketplace.

Minimum Knowledge, Skills, and Abilities Required

The work environmental characteristics described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Education and Experience 

• Minimum of a high school diploma.
• Strong knowledge of customer relations and sales.
• Organized, detail-oriented, and able to work with a high degree of accuracy.
• Effective communication and strong interpersonal skills.
• Exceptional customer service skills.
• Proficiency in Excel, Word, and Outlook.
• Bilingual in English and Spanish is favorable 

Organizational Relationships:

This position will report directly to the Sales Manager with ‘dotted line’ responsibility to the Controller as required for sales audit verification. Works with other employees at all levels, customers and outside vendors.

P&K Stone, LLC offers a benefits package including: medical, dental, vision, life insurance, short and long term disability and 401k plan with company match.