What are the responsibilities and job description for the Assistant Property Manager position at P&H Investments Corporation?
Benefits:
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Assistant Property Manager – Association/HOA Management
Overview
P&H Investment is seeking a highly organized, customer-focused Assistant Property Manager to support the management of a portfolio of condominium and homeowner associations. This role works closely with other Property Managers to ensure smooth day-to-day operations, provide exceptional service to Association Boards and owners, coordinate maintenance activities, and assist with administrative and financial tasks. This is an excellent opportunity for someone looking to build a career in association management.
Key Responsibilities
- Assist the Property Managers in the daily management of assigned condominium and homeowner associations.
- Serve as a secondary point of contact for Board members, homeowners, residents, and vendors.
- Help prepare board meeting agendas, meeting packets, minutes, and follow-up documentation.
- Respond promptly and professionally to owner inquiries and service requests.
- Assist with owner communications, including notices, newsletters, community updates, and violation correspondence.
- Conduct routine property inspections with Property Managers to identify maintenance needs and ensure community standards are maintained.
- Create, track, and update work orders through completion using AppFolio.
- Assist with the coordination of maintenance staff and vendors to schedule repairs, inspections, and preventative maintenance.
- Maintain accurate records of maintenance activities, vendor information, and community documentation.
- Assist with invoice processing, bid collection, and financial recordkeeping.
- Support annual budget preparation, reserve study coordination, and financial reporting as assigned.
- Monitor compliance with governing documents, community rules, and vendor contracts, reporting concerns to Property Managers.
- Utilize AppFolio and Microsoft Office to maintain records, communicate with residents, and generate reports.
- Contribute ideas for improving operational efficiency and resident satisfaction.
- Maintain a valid driver's license and travel to assigned communities as needed.
- Regular, in-person attendance is required due to the collaborative and customer-facing nature of this position.
- Perform other related duties as assigned.
Skills
- Excellent customer service and interpersonal skills.
- Strong verbal and written communication abilities.
- Highly organized with strong attention to detail.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Ability to work independently while collaborating effectively with a team.
- Strong problem-solving and critical-thinking skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Experience with AppFolio or similar property management software is preferred.
- Self-motivated with a willingness to learn and grow professionally.
Qualifications
- Associate's or Bachelor's degree in Business, Property Management, Construction Management, Project Management, or a related field preferred.
- One to three years of experience in property management, HOA/community association management, customer service, administrative support, or a related field preferred.
- Experience with HOA/association management is a plus but not required.
Working Conditions
- Full-time position with occasional evening or weekend work to assist with board meetings, community events, or emergency situations.
- Work is performed both indoors and outdoors in residential settings.
Benefits
- Competitive salary based on experience.
- Eligibility to participate in the annual incentive program based on company goals and performance.
- Paid time off.
- Paid holidays.
- Company cell phone.
- Opportunities for professional development, training, and industry certifications.
- Supportive team environment with opportunities for advancement into a Property Manager role.
We are an equal opportunity employer.
Salary : $18 - $24