Vice President of Operations

The Vice President of Operations at P.B. Hoidale Co., Inc. is a key member of the executive leadership team, responsible for driving operational excellence, ensuring efficient service delivery, and supporting the company’s long-term strategic growth. This role oversees all day-to-day operational functions, leads cross-functional teams, and ensures that business processes, quality standards, and customer satisfaction align with the company’s mission and core values.

Key Responsibilities

Strategic Leadership & Planning

• Develop and implement operational strategies that support company growth, profitability, and long-term sustainability.
• Collaborate with executive leadership to shape organizational goals, budget priorities, and performance targets.
• Provide data-driven insights to guide decision-making and operational improvements.
  
  

Operational Management

• Oversee daily operations, including service delivery, logistics, supply chain management, safety, compliance, and facility operations.
• Implement and refine processes to enhance efficiency, reduce costs, and improve overall operational performance.
• Ensure business continuity through effective planning, resource allocation, and risk mitigation.
  
  

Team Leadership & Development

• Lead, mentor, and develop operational managers and staff across multiple departments.
• Foster a positive, accountable, and high-performance work culture.
• Ensure effective communication, collaboration, and alignment among operational teams.
  
  

Financial & Performance Management

• Develop and manage operational budgets, forecasts, and performance metrics.
• Analyze operational data to identify improvement opportunities and track KPIs.
• Drive continuous improvement initiatives to enhance quality, productivity, and profitability.
  
  

Customer & Partner Relations

• Ensure excellent customer service and maintain strong relationships with clients, vendors, and strategic partners.
• Oversee the resolution of operational issues, service concerns, and escalated client needs.
• Represent the company in high-level discussions with key stakeholders.
  
  

Compliance, Safety & Quality Assurance

• Ensure compliance with industry regulations, safety standards, and company policies.
• Drive quality assurance efforts to maintain high standards of service and product delivery.
• Support and enhance workplace safety programs.
  
  

Qualifications

• Bachelor’s degree in Business, Operations Management, Engineering, or related field required; MBA or advanced degree preferred.
• 10 years of progressive operational leadership experience, preferably in distribution, construction services, industrial equipment, manufacturing, or related sectors.
• Proven track record of managing complex operations, leading teams, and driving continuous improvement.
• Strong analytical, organizational, and decision-making skills.
• Excellent leadership, communication, and interpersonal abilities.
• Experience with budgeting, financial analysis, and operational KPIs.
• Knowledge of industry regulations and safety standards.
  
  

Personal Attributes

• Strategic thinker with strong execution capabilities.
• Results-driven and solutions-oriented.
• Able to thrive in a fast-paced, dynamic environment.
• Collaborative leader committed to team development and organizational success.
  
  

Skills: teams,management,leadership