Outreach Coordinator

Position: Outreach Coordinator

Direct Supervisor: Outreach Manager

Status: Full-time, non-exempt, w/ benefits

Base Salary: $40,040; additional based on education, experience, and credentials

Application Instructions: Send cover letter and resume to joinus@ozonehouse.org. (no calls). Indicate “Outreach Coordinator” in the subject line.

Deadline: Resumes will be reviewed as received; position will be posted until filled.

Commitment to Anti-Oppression

Ozone House requires an atmosphere of cultural sensitivity and valuing diversity. Employees of Ozone House are expected to recognize and accept personal responsibility for increasing their own cultural awareness and to consider how their perceptions about culture affect their relationships with others. Ozone House is committed to Diversity, Equity, and Inclusion and fosters an anti-oppressive environment to support the recruitment and retention of employees.

Position Summary

The Outreach Coordinator is part of the Education, Outreach and Welcoming Team which is responsible for designing and carrying out the agency’s education, outreach, and welcoming efforts across the community. This role will conduct welcome interviews, an initial screening to Ozone House services. They will then be responsible for conducting crisis and short term interventions while working on connecting them internally to Ozone House services or externally to community partners. Additionally, this position will provide staffing support at the Drop-In Center and conduct educational presentations and outreach activities to increase awareness of Ozone House services in local schools and community-based organizations.

Education Qualifications

· Bachelor’s degree in Social Work (or related field)

Experience Qualifications

• Minimum of 2 years’ experience working with homeless, exploited or other high-risk youth.
• Facilitation and outreach experience preferred.

· Experience in crisis intervention and customer service.

· Proven experience engaging with diverse identities, including intersecting identities of race, ethnicity, socioeconomic background and sexual orientation, gender identity, and gender expression.

· Demonstrated knowledge of and commitment to best practices including Positive Youth Development, Harm-Reduction, Housing First and Trauma Informed approaches/models

· Work requires effective written and verbal communication and interpersonal skills; ability to produce quality work within tight timeframes and simultaneously manage several projects; ability to participate in and facilitate group meetings.

· Facility with word processing, spreadsheets, data entry and web navigation.

· Possess strong work ethic and ability to take initiative. Demonstrate a high level of personal and professional integrity and trustworthiness.

· Successful completion of pre-employment and annual background check; valid MI driver’s license, current insurance, and access to reliable transportation.

Job Responsibilities and Duties

Programmatic Duties

· Participate in trauma informed practices of welcoming and screening youth.

· Provide youth with crisis and short-term intervention, referrals and linkages to Ozone House and other community services.

· Regularly and responsively communicate with schools and other youth-serving agencies to connect young people in crisis to services, educate about youth homelessness, and provide information about Ozone House services.

· Contribute to enhancing and updating community education curriculum and outreach materials.

· Publicize and collaborate in scheduling community education and outreach opportunities.

· Attend collaborative programmatic meetings with schools and other youth-serving agencies as requested.

· Plan and facilitate group-based skill development and other Positive Youth Development programming on-site at schools, community-based organizations or in a virtual setting.

· Provide staffing coverage at the Drop-In Center (approximately 3 shifts per week).

· Document all services and programs delivered in accordance with agency standards.

· Collect, compile and report requested program data in a timely and efficient manner.

· Provide intakes for runaway and homeless youth as needed.

· Maintain the on-call phone on a rotating basis to provide 24-hour emergency assistance and crisis intervention to homeless and runaway youth and their families.

· Communicate significant updates and instructional information regarding clients to pertinent staff members.

Other Duties and Expectations:

· Be familiar with and use the NASW Code of Ethics, State of Michigan's Mental Health Code and Ozone House policies and procedures to guide practice and decision making.

· Serve as a member of the agency’s Education, Outreach, and Welcoming Team to support Diversity, Equity and Inclusion efforts, social justice strategies, as well as a safe and productive organizational culture.

· Interact effectively with peers and staff. Required duties are performed with an awareness of the impact upon agency structure as a whole.

· Participate in ongoing education and training as necessary to maintain and grow in skill areas necessary to perform job duties.

· Follows oral and written direction completing tasks as assigned by due dates.

· Maintains working knowledge of software applications used in performance of daily duties.

· Adhere to the Mission, Values and Vision of Ozone House incorporating equity, opportunity and inclusiveness for all stakeholders

· Attend agency committees and community meetings and provide agency leadership as assigned.

· Participate in monthly all-staff meetings.

· Attend regular supervision with Education, Outreach, and Welcoming Department Director.

· Perform additional duties as assigned.

Work Environment, Physical Demands, & Travel

This job operates in a professional office environment. This role routinely uses standard office equipment with prolonged periods of sitting at a desk and working on a computer. While performing the duties of this job, the employee is regularly required to talk or hear as they will have very high levels of interaction. May assist with lifting boxes and climbing stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Classification, Type, & Expected Hours of Work

This is a full-time, 40 hours a week non-exempt position. The days and hours of work are coordinated with the Education, Welcoming, and Outreach Department Director, typically scheduled on site, Monday - Friday, between the hours of 9 AM & 5 PM.

About Ozone House:

Ozone House is a community-based, nonprofit agency that helps young people lead safe, healthy, and productive lives through intensive intervention and prevention services. Since 1969, we have actively developed unique, high-quality housing and support programs and services that provide support, intervention, training, and assistance to runaway, homeless, and high-risk youth and their families.

As the second oldest youth shelter in the country, Ozone House combines a wealth of experience with industry leading best practices to serve young people and their families experiencing crisis. Each year, Ozone House has served over 3,500 young people throughout Washtenaw and surrounding counties in Southeast Michigan.

Benefits:

Ozone House offers a comprehensive benefits package that includes: BCBS health and vision options and dental insurance 90% employer paid for employee; retirement savings plan; basic life insurance, short and long-term disability coverage 100% employer paid; Health Savings Account; Dependent Care, Medical and Limited Purpose Flexible Spending Accounts and a generous paid time off plan.

Ozone House provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We strongly encourage individuals from marginalized groups to apply, including people of color, individuals who have experienced poverty or economic hardship, and people who identify as LGBTQ. Ozone House is committed to Diversity, Equity, and Inclusion and enforces an anti-oppressive environment to support the retention of employees from groups that have been underrepresented within the organization.

Job Type: Full-time

Pay: From $40,040.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

COVID-19 considerations:
None at this time. We follow Washtenaw County guidelines.

Experience:

• high-risk, homeless, exploited youth work: 2 years (Preferred)
• crisis intervention and outreach: 1 year (Preferred)
• engaging with diverse identities: 1 year (Preferred)

Work Location: In person

Salary : $40,040