Business Development Manager

JOB TITLE: BUSINESS DEVELOPMENT MANAGER DEPARTMENT: WORKFORCE AND SHORT-TERM TRAINING

SALARY RANGE: $55,000-$65,000 FLSA: EXEMPT

IMMEDIATE SUPERVISOR: Executive Director of Plaster Manufacturing Center

SCHEDULE DETAILS: Full-time/12-month position/PEERS

Position Summary

The Business Development Manager plays a frontline role in delivering training solutions to meet real-time workforce needs. This position works directly with employers to understand their training challenges and develops responsive programs to upskill workers quickly and effectively. The manager is hands-on in coordinating instructors, managing logistics, and ensuring high-quality training delivery that meets the expectations of business and industry partners.

Essential Job Duties

• Serve as the point of contact for local employers seeking workforce training solutions.
• Coordinate and deliver customized training programs at employer sites or college facilities.
• Meet directly with companies to assess training needs and match them with appropriate instructional solutions.
• Develop training outlines and scopes of work in response to employer requests.
• Schedule classes, secure instructors, and coordinate space, equipment, and materials for training sessions.
• Work closely with instructors to ensure delivery of high-quality, hands-on training that aligns with employer expectations.
• Assist companies in Missouri One Start program compliance, working with program administrator to apply, track, and effectively utilize funding.
• Track participation, gather feedback, and follow up with employers to ensure satisfaction and identify future needs.
• Regularly visit job sites, shop floors, and training locations to support active programs and troubleshoot issues.
• Develop pricing and proposals for customized training contracts.
• Maintain records, reports, and documentation related to training delivery and performance.
• Build relationships with industry partners, chambers of commerce, and workforce agencies to promote training offerings.
• Support recruiting efforts for new instructors and subject matter experts.
• Stay current on workforce trends and skills gaps by engaging with industry professionals and reviewing job market data.
• Represent the college at local workforce events and business roundtables to stay connected with community needs.
• Exhibit exemplary attendance and punctuality.
• Comply with college policies and procedures.
• Perform other duties as assigned, including attending college functions, serving on committees, and attending community events, when necessary.
  
  

Required Knowledge, Skills & Abilities

• Associate’s degree from a regionally accredited institution of higher learning.
• Demonstrated public speaking skills.
• Ability to manage multiple priorities.
• Ability to work well with others.
• Strong oral and written communication skills.
• Ability to use information technology for professional productivity (such as Microsoft Office Suite and CRM software).
  
  

Preferred Knowledge Skills & Abilities

• Bachelor’s degree from a regionally accredited institution of higher learning.
• Three years of related experience with progressive sales management.
• Knowledge of Department of Education and HLC accreditation standards and requirements.
• Demonstrated experience with Salesforce CRM software.
• Experience with Colleague.
• Experience working within a collegiate setting.
  
  

Working At Ozarks Technical Community College Provides Great Benefits

• Medical insurance coverage for employees through the CoxHealth network at no cost to employees.
• Dental, LTD and group life insurance coverage for employees at no cost to employees.
• Access to the on-site OTC Health and Wellness Clinic at no cost for employees and their dependents.
• Use of the OTC fitness center at no cost to employees.
• Twelve (12) tuition free college credit hours per fall and/or spring semester and six (6) college credit hours per summer term for employees and/or their dependents.
• College matches the employee PSRS/PEERS retirement at 14.5% or 6.86%
  
  

PHYSICAL DEMANDS AND WORKING ENVIRONMENT: (The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.)

Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions. Requires extended periods of time viewing computer monitor or standing; may require adjustment of schedule to include some evening and/or weekends; may encounter occasional exposure to inclement weather during travel.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard.

• OZARKS TECHNICAL COMMUNITY COLLEGE RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE INSTITUTION DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.” THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUAL