Office Worker

Office Worker Job Description

The Office Worker is responsible for performing day-to-day office operations at the

resort. This position ensures smooth administrative functions, excellent

customer service, and efficient operational support to create a positive experience for

guests, owners, and staff. The position will be seasonal.

DUTIES and RESPONSIBILITIES

General:

• Answer phones, respond to emails, and greet guests and owners in a professional and friendly manner.
• Process reservations, cancellations, and guest check-ins/check-outs..
• Assist with processing payments, reconciling credit card and merchant services transactions.
• Ensure all guest forms are properly completed and filed (golf cart rentals, fire pit permits, advertising agreements, etc.)..
• Support marketing and rental program initiatives as directed.
• Ensure facilities and common areas are clean and well-maintained, reporting any issues promptly.
• Assist with enforcing resort policies as outlined in the CCRs.
• Provide administrative support for resort operations and special projects as needed.
• Work weekends as needed based on resort scheduling requirements.
• Other duties as assigned by management or the Board of Directors.

REQUIRED SKILLS AND QUALIFICATIONS

• High school diploma or equivalent required; some college or relevant coursework

preferred.

• 1-3 years of office administration, customer service, or hospitality experience preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency with computer systems, databases, and office software (experience with QuickBooks, reservation systems, or similar software a plus).
• Ability to multitask and work efficiently in a fast-paced environment.
• Friendly, professional demeanor with a customer-focused attitude.

**Completion of background check prior to employment.

The Ozark RV Resort is an Equal Opportunity Employer. All qualified applicants will

receive consideration for employment without regard to race, color, religion, sex,

national origin, disability, gender identity, sexual orientation or protected veteran status.

Pay: From $15.00 per hour

Work Location: In person

Salary : $15