Clinic Scheduling Coordinator - Call Center

Job description

CARING FOR THOSE WHO NEED IT MOST

Ozarks Community Hospital in Springfield, Missouri has immediate opening for a full-time Clinic Scheduling Coordinator. This is a call-center position taking incoming calls.

Ozarks Community Hospital is a safety-net healthcare provider headquartered in Gravette, Arkansas, serving both urban and rural communities throughout the Ozarks. Our facilities include a hospital located in Gravette, Arkansas and a number of satellite clinics located in Southwest Missouri and Northwest Arkansas.

Ozarks Community Hospital takes great pride in providing patients accredited Patient-Centered Medical Homes through a dozen rural health clinics and as part of a broader range of specialty services located in its two provider-based clinics in Gravette, Arkansas and Springfield, Missouri. Specialty clinic services include Pediatrics, Women’s Health, Diabetes Care, Hepatitis C, Urology, Geriatrics, Pain Management, and the FLAG (Fatty Liver and Goals) Clinic.

Our Mission: Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity, with a commitment to care for the underserved and to improve access to care.

Job Summary: The Clinic Scheduling Coordinator is responsible for answering multi-line telephone, triaging calls, taking messages, and scheduling appointments. The telephone operator serves as a liaison between caller, medical facilities and medical support staff. This position efficiently and actively provides excellent customer service by properly greeting, listening, assisting, directing, and closing each call. Performs appointment scheduling, rescheduling, canceling, and confirming.

Requirements:

• High school diploma or equivalent.
• One to three years’ experience as a switchboard operator preferred.
• Knowledge of medical terminology preferred.

Benefits:

• Eligibility for health, dental, and vision coverage; 401(k) plan; life insurance; short-term disability; flexible spending accounts; and many other elective benefits subject to plan terms.
• Paid time off (PTO) earned on an accrual basis, up to 3.5 weeks per year based on a 40 hour work week.
• Company-paid holidays.
• Be a part of a unique team dedicated to providing exceptional healthcare and preventative services to all patients.

OCH is an Equal Opportunity Employer

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Springfield, MO 65803 (Required)

Ability to Relocate:

• Springfield, MO 65803: Relocate before starting work (Required)

Work Location: In person

Salary : $17