What are the responsibilities and job description for the Clinic Operations Assistant position at Ozark Regional Vein Center LLC?
Clinic Operations Assistant, People & Ops (Multi-Site)
ORVAC | Renew Aesthetics | The Edge Men's Health - Northwest Arkansas
Full-Time, In-Person · 4 day work week, 7:30am–5:30pm · Hourly Rate
Ozark Regional Vein & Artery Center (ORVAC), named 2025 Best of Northwest Arkansas: Vein Center, along with our affiliated clinics, Renew Aesthetics (Best Weight Loss Clinic) and The Edge Men's Health (Best Men's Clinic), is seeking a reliable and detail-oriented Clinic Operations Assistant to support daily operations across all three locations.
This role works closely with the Chief People & Operations Officer and plays a key part in supporting our team members, from recruiting and onboarding through everyday HR support, while keeping clinic operations running smoothly.
Position Overview
This is a hands-on role supporting both our people and our operations, ideal for someone who enjoys organization, problem-solving, and supporting a busy, multi-site healthcare environment. The position provides experience across operations, human resources, and team support while maintaining a strong focus on execution and follow-through.
A Day in the Life
In this role, no two days look the same, but most days include a mix of administrative support, follow-up, and problem-solving across our three clinics.
You might start your morning onboarding a new team member, entering data into the HRIS, and following up on outstanding items. Midday could involve coordinating with clinic leaders, helping track a team-related initiative, or organizing documentation and processes. Throughout the day, you'll respond to requests, help keep projects moving forward, and ensure details don't fall through the cracks. You'll also assist with recruitment activities – screening candidates, checking references, and participating in interviews.
This role is ideal for someone who enjoys staying organized, taking ownership of tasks, and supporting our team while keeping a busy group of clinics running. Success in this position comes from being reliable, detail-oriented, and willing to jump in wherever needed.
Key Responsibilities
People & Operations Support
- Be a go-to resource for team members' HR and benefits questions
- Coordinate the new-hire experience from offer through first 90 days
- Help plan recognition and engagement efforts across all three clinics
- Maintain confidential employee records with discretion
- Assist in maintaining organized systems, documentation, and workflows
- Assist in management of HR processes: recruitment, onboarding, performance management, and payroll (iSolved experience preferred)
- Coordinate follow-ups with vendors, team members, and leadership as needed
- Provide backup accounting support (AP/AR, data entry in QuickBooks Online)
Project Support
- Assist with special projects and process improvements as assigned
- Gather information, track progress, and help ensure completion of tasks
- Identify opportunities to improve organization and efficiency
What We're Looking For
- Highly organized with strong attention to detail
- Comfortable managing multiple tasks and priorities
- Dependable with strong follow-through
- Professional and able to handle sensitive information with discretion
- Basic analytical and problem-solving skills
- Positive, team-oriented mindset
Qualifications
- Bachelor's degree, HRCI-PHR or SHRM-CP or higher certification (required)
- Strong computer skills (Excel, Word, and general systems)
- 3-5 years of administrative, operations, or similar experience (required)
- Experience with QuickBooks Online (preferred)
- Experience with human resources/employee experience (preferred)
- Healthcare or multi-site experience is a plus
Schedule & Work Environment
- Full-time, in-person role supporting multiple clinic locations in Northwest Arkansas
- Four day/wk schedule 7:30a – 5:30p (flexibility may be needed based on business needs)
Compensation & Benefits
- $25 /hour, based on experience
- 401(k)
- Health, dental, vision, and life insurance
- Disability insurance
- Paid time off
Why Join Us
- Work with an award-winning, growing group of clinics
- Gain hands-on experience across operations, human resources, and team support
- Collaborative, supportive environment with strong leadership access
- A four-day work week
- Opportunity to grow over time for high performers
Ready to join our team? We'd love to hear from you - apply today!
Salary : $25