Family Support Worker

Would you like to make a difference with the work that you do? We offer the right candidate an opportunity to be part of an organization that focuses on empowering individuals to improve their quality of life. 

The Family Support Worker is responsible for thorough and accurate collection of data associated with Enrollment, Selection, Attendance, and Head Start Components for Program compliance. Data entry into appropriate tracking databases. This role consists of 60% travel that is required for classrooms as assigned, meetings, and trainings. As the Family Support Worker, exhibiting empathy and compassion is a must as you will be the first-contact potential Head Start children and families experience, for education application and enrollment in the Head Start and ABC programs. 

We expect qualified candidates to have:

• HS Diploma/GED required, Associates degree is preferred
• Good communication and interpersonal skills
• Attention to detail.
• Positive attitude when faced with difficulties.
• Must have within 18 months of hire at a minimum a credential or certification in Social Work, Human Services, Family Services, Counseling, or a related field if a Bachelor's Degree is not held. The agency will cover cost of the employee obtaining Family Services credential.
• Active and unhindered Driver’s License. Successfully pass Criminal Background, Child Maltreatment, and Motor Vehicle Records check. 

This position would start in August at the beginning of the 26-27 school year. This position is 10.5 months in a year, furloughed during June and July. Furloughed employees are able and encouraged to draw unemployment during these times 

Why Join Our Team?

• Make a meaningful impact in the lives of children and families.
• Work alongside a dedicated, mission-driven team.
• Opportunities for professional development and growth.
• Help create positive, inclusive learning environments where every child can succeed.
• Great Total Rewards Package:
  • Medical, Dental and Vision Insurance (eligible after 60-day waiting period)
  • Company Paid Basic Life Insurance (eligible after 60-day waiting period)
  • Company Paid AirEvac Family Membership (eligible after 90-day waiting period)

• • Accrual of paid sick leave (eligible after 90-day waiting period)
  • Participation in the 403b retirement plan (eligible after 3-month waiting period)

Roles & Responsibilities

• Receives and reviews eligibility documentation for accuracy and compliance, coordinating with Manager for vacancies for program admission.
• Responsible for application and documentation data entry with monitoring of waiting lists.
• Schedules appointments with applicants for completion of enrollments and orientation.
• Assists with classroom attendance monitoring, coordinating with teaching staff for attendance plans.
• Receives and assesses screenings from internal and external sources for children and families.
• Collaborates with Coordinators for parental involvement and participation in obtaining services for their child.
• Acts as an agent for the Program for the identification and determination of community strengths, needs, and resources.
• Assist with ongoing recruitment to obtain full-funded enrollment for the Child Development program.
• Assist with data collection for annual survey of target area to prepare Community Needs Assessment.
• Assist with the provision of “strength-based” documentation as needed for Family Development.
• On rare occasion, may accompany child and parent to obtain services.
• Mandated reporter of Child Abuse and Neglect.
• Provide support to classroom teachers as directed by the Family Services Manager. 
• May be asked to substitute for Teaching Staff in classroom on an as-needed basis. 

Physical Requirements: Occasional lifting (able to lift up to 50lbs.) and moving of general office equipment, furniture, and project materials.  Long periods of sitting, reading, keyboarding alternating with long periods of standing.

Frequent driving within the 6-county service area with occasional out-of-area functions/training.

Salary : $13 - $15