What are the responsibilities and job description for the Medical Scheduler - Jonesboro position at Ozark Guidance?
Job Details
Description
Medical Scheduler’s primary duty will be to call clients and remind them of their appointments and to keep the APRN and DR schedule full of clients that show for their appointments. This position will be working and reporting to the CMO. The ideal candidate will have one year of experience scheduling appointments within a medical office.
Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas community mental health centers, Arisa Health leads with exceptional care that nurtures health and well-being for all. Arisa provides outpatient services, Crisis services and emergency screening, substance abuse counseling, intensive children services, intensive adult services, medical services, and residential services in 41 Arkansas counties.
This position is classified as full-time, non-exempt (hourly).
Work Hours: Full time, Monday - Friday; 8:00 a.m. to 5:00 p.m.
What Our Medical Scheduler Will Do
Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform communities’ one life at a time.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Description
Medical Scheduler’s primary duty will be to call clients and remind them of their appointments and to keep the APRN and DR schedule full of clients that show for their appointments. This position will be working and reporting to the CMO. The ideal candidate will have one year of experience scheduling appointments within a medical office.
Arisa Health is Arkansas' largest and most comprehensive nonprofit behavioral health provider. Formed by the affiliation of 4 long-standing Arkansas community mental health centers, Arisa Health leads with exceptional care that nurtures health and well-being for all. Arisa provides outpatient services, Crisis services and emergency screening, substance abuse counseling, intensive children services, intensive adult services, medical services, and residential services in 41 Arkansas counties.
This position is classified as full-time, non-exempt (hourly).
Work Hours: Full time, Monday - Friday; 8:00 a.m. to 5:00 p.m.
What Our Medical Scheduler Will Do
- Schedule appointments on behalf of medical staff members and proactively work to fill open spots on medical staff members calendars when cancellations arise.
- Answering patients’ questions regarding basic medical tests and procedures.
- Verifying insurance details and informing patients of un-covered fees.
- Courteously receiving incoming telephone calls and taking messages as needed.
- High school diploma or equivalent required
- 1-2 years experience in a medical office setting
- Working knowledge of medical terminology and medical insurance plans.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- The ability to type and file accurately.
- Excellent communication and organizational skills.
- Good telephone etiquette.
- A company dedicated to transforming communities one life at a time.
- A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
- Ongoing training throughout your employment
- Paid Time Off and Holidays throughout the year to recharge.
- Company sponsored Whole Health programs designed to recharge our teams.
Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform communities’ one life at a time.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.