What are the responsibilities and job description for the Customer Service Representative - Newport Clinic position at Ozark Guidance?
Job Details
Description
Arisa Health is seeking a Customer Service Representative in our Newport location. A high school diploma or equivalent is required. Associates degree preferred. Two years of experience in a related field is required. The position will be scheduling appointments on behalf of therapists, running reports in internet sites as well as Microsoft Excel, and providing information directly to current and potential clients of Arisa Health. As part of the Arisa Health service delivery system, the scheduler will provide an interactive, welcoming response to all inquiries for service by engaging clients in a supportive, non-judgmental way.
Responsibilities include accurate and complete data collection to prepare and maintain client records, accurate maintenance of fee agreements, updating eligibility, and ensuring that needed pre-certifications and authorizations are in place.
Work Hours: Full time, Monday - Friday, 8:00 a.m. - 5:00 p.m.
What We Offer Our Team Members
Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform community’s one life at a time.
Description
Arisa Health is seeking a Customer Service Representative in our Newport location. A high school diploma or equivalent is required. Associates degree preferred. Two years of experience in a related field is required. The position will be scheduling appointments on behalf of therapists, running reports in internet sites as well as Microsoft Excel, and providing information directly to current and potential clients of Arisa Health. As part of the Arisa Health service delivery system, the scheduler will provide an interactive, welcoming response to all inquiries for service by engaging clients in a supportive, non-judgmental way.
Responsibilities include accurate and complete data collection to prepare and maintain client records, accurate maintenance of fee agreements, updating eligibility, and ensuring that needed pre-certifications and authorizations are in place.
Work Hours: Full time, Monday - Friday, 8:00 a.m. - 5:00 p.m.
What We Offer Our Team Members
- A missioned driven company dedicated to transforming communities one life at a time.
- A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
- Ongoing training throughout your employment
- Paid Time Off and Holidays throughout the year to recharge.
- Company sponsored Whole Health programs designed to recharge our teams.
Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform community’s one life at a time.