What are the responsibilities and job description for the Dental Receptionist position at Oyster Point Smiles?
Now Hiring: Dental Administrative Team Member
Oyster Point Smiles | Newport News, Virginia
Are you an experienced dental administrative professional who enjoys helping patients, building relationships, and contributing to a successful dental practice? Oyster Point Smiles is looking for a reliable, motivated, and patient-focused team member to join our Dental Administrative Team.
We are a privately owned dental practice committed to treating our patients like family, providing exceptional care, and creating a positive experience from the first phone call to the completion of treatment. We are looking for someone who shares our core values and takes pride in delivering outstanding customer service while helping our practice thrive.
What We’re Looking For
The ideal candidate will have:
- Open Dental experience and the ability to navigate dental practice management software efficiently.
- Excellent customer service skills with a warm, professional, and welcoming approach to every patient interaction.
- Dental insurance knowledge, including eligibility verification, benefit breakdowns, and understanding insurance coverage.
- Treatment plan presentation skills, with the ability to explain recommended treatment, financial responsibilities, and payment options clearly and confidently.
- Recall and reappointment follow-up experience to help patients stay current with their dental care.
- Schedule management skills and an understanding of the importance of maintaining a full, productive schedule while minimizing cancellations and no-shows.
- Strong communication and organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
- Reliability and accountability, including consistent attendance, punctuality, and preparedness for morning huddles.
- A team-oriented mindset and a willingness to uphold our office core values of professionalism, teamwork, accountability, growth, and excellence.
- Flexibility with scheduling when needed and the ability to travel for educational seminars and professional development opportunities.
Work Schedule
- Monday–Tuesday: 7:40 AM – 5:00 PM
- Wednesday–Thursday: 6:40 AM – 4:00 PM
Flexibility is important, as occasional schedule adjustments and travel for educational seminars may be necessary.
Benefits & Growth Opportunities
- Simple IRA retirement plan with 3% employer matching
- Paid vacation
- Paid holidays
- Dental benefits
- Opportunities for professional development and continuing education
- Career growth and advancement opportunities
- A supportive, privately owned practice that values teamwork, accountability, and professional excellence
Join Our Team!
At Oyster Point Smiles, we believe our administrative team plays a vital role in the patient experience and our practice's overall success. We are looking for someone who takes initiative, communicates effectively, follows through on responsibilities, and understands that excellent patient care begins at the front desk.
If you are dependable, experienced in dental administration, knowledgeable about insurance, and motivated to help patients accept and complete the treatment they need, we would love to hear from you!
To apply, please submit your resume and contact our office at 757-873-2577 or info@oysterpointsmiles.com. Please ask for Mercy.
We look forward to meeting our next outstanding team member!
Pay: $19.00 - $24.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Free parking
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Dental receptionist: 3 years (Required)
- Open Dental: 1 year (Required)
- Dental terminology: 3 years (Required)
Location:
- Newport News, VA 23606 (Preferred)
Willingness to travel:
- 25% (Required)
Work Location: In person
Salary : $19 - $24