What are the responsibilities and job description for the Enterprise Account Manager (Bay Area, USA) position at Oxylabs?
We’re a team of 500 professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.
What’s in store for you:
You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing.
You'll join a high-performing Account Management team that works with some of the world's most exciting and ambitious companies, including Fortune 500 leaders across AI, CyberSecurity, E-commerce, Financial Services, and beyond. Our team thrives on collaboration: we help each other navigate tough challenges & celebrate wins together. In this role, you'll have the opportunity to drive meaningful expansion within your portfolio by building strong relationships with multiple stakeholders, engaging with executives, and uncovering fresh growth opportunities. This is an exciting time to join as Oxylabs continues to grow, and you'll play a key role in transforming strong customer relationships into thriving, long-term partnerships.
\n-
Manage and grow a portfolio of enterprise-level accounts, driving adoption of Oxylabs' solutions to meet clients' data collection objectives.
-
Serve as trusted advisor to clients, understanding their web scraping use cases and architecting tailored solutions that align with their business requirements.
-
Collaborate cross-functionally with Solution Engineers, Customer Success, and Product teams to ensure seamless onboarding, implementation, and ongoing optimization of Oxylabs services.
-
Monitor client health metrics, conduct regular business reviews, and proactively identify upsell and expansion opportunities to maximize customer lifetime value and retention.
-
Represent Oxylabs at industry events, conferences, and client meetings, building strong executive relationships and serving as the face of the company to enterprise stakeholders.
-
Proven experience in account management, strategic sales, or customer growth roles focused on expansion within existing accounts.
-
Strong consultative selling skills, including solution positioning, business-case development, and commercial negotiation.
-
Ability to build senior-level relationships and communicate credibly with executive stakeholders.
-
Experience with stakeholder mapping, multithreading, and navigating complex organizations with multiple buying centers.
-
Solid operational discipline in CRM hygiene, pipeline management, forecasting, and account planning.
-
Experience selling into or working with industries such as AI, cybersecurity, e-commerce, or market research.
-
Familiarity with proxy, web scraping, data collection, or adjacent technical/data solutions.
-
Experience partnering with Solutions Engineers or other technical pre-sales functions in complex deal cycles.
-
Strong understanding of trigger-event selling, market expansion plays, and competitive positioning.
-
Experience creating pipeline through field events, executive dinners, roundtables, or community-led outreach.
- Growth & Learning: 40 internal learning options, external conferences, mentorship, and year-round knowledge-sharing.
-
Health & Well-being: Mental health apps.
-
Celebration & Community: Team events, an overseas workation, quarterly team-building budgets, and plenty of ways to mark milestones together.
-
Plus bonus vacation days, paid life-moment days off, and all the tools you need.
Up for the challenge? Let’s talk!