Front Desk Administrative Support – Minot AFB

Front Desk Administrative Support (TAP Data Entry) – Minot AFB

Company: OXUS Group LLC
Position: Front Desk Administrative Support / TAP Data Entry Specialist
Location: On-site, Military & Family Readiness Center (M&FRC), Minot Air Force Base (Minot, ND)
Status: Full-time, W2 (1 FTE)
Schedule: Typically Monday–Friday, 0730–1630 (up to 40 hours/week; schedule provided in advance by the Government)

Position Summary

OXUS is hiring a professional, customer-focused administrative support specialist to provide front desk services and Transition Assistance Program (TAP) data entry support for the Military & Family Readiness Center (M&FRC) at Minot AFB. This is an on-site role supporting service members and families with high standards of professionalism, accuracy, and confidentiality.

Key Responsibilities

• Provide front desk reception: greet visitors, manage phone calls, route inquiries, provide basic information, and follow up as needed
• Perform TAP-related data entry and administrative tracking using Government systems and databases (training provided)
• Create and format a wide range of documents (memos, letters, reports) using Microsoft Office tools
• Maintain calendars/scheduling (Outlook), suspense tracking, and administrative workflow support
• Manage records and files: establish, update, maintain, purge, and dispose of records in accordance with applicable guidance
• Process incoming/outgoing correspondence and mail; proofread/edit documents for grammar, punctuation, and format
• Support office operations: supplies, time & attendance support, trackers, and general administrative tasks
• Demonstrate strong customer service and professional public relations at all times

Required Qualifications

• Strong proficiency with Microsoft Office (Word, Excel) and comfort working with databases (Access preferred)
• Excellent written and verbal communication skills; strong attention to detail (grammar, spelling, formatting)
• Proven customer service/front desk experience (professional, tactful, and courteous)
• Ability to organize, prioritize, track suspenses, and manage multiple administrative tasks
• Ability to work reliably on-site and maintain confidentiality with sensitive information

Preferred Qualifications

• Familiarity with Air Force terminology or prior experience in a military/government office environment
• Experience with records management, administrative compliance, or similar office operations
• Experience with scheduling/case tracking tools, customer intake, or program support

Security / Access Requirements

• Must be able to pass a background check required for base/network access
• Must be able to obtain and maintain Minot AFB access/base pass
• Must complete required security and OPSEC training within required timelines after start

What OXUS Offers

• Stable full-time role supporting an important mission
• Training on Government-specific systems and processes
• Competitive compensation and benefits (commensurate with experience and contract requirements)

How to Apply

Submit:

• Resume (include relevant customer service admin MS Office/database experience)
• 2 professional references (optional but recommended)

EOE: OXUS is an Equal Opportunity Employer.