What are the responsibilities and job description for the Field Service Engineer I position at Oxford Instruments plc?
Remote | Northeastern US (NY/NJ area)
Frequent weekday travel required; must live near a major airport.
Join Us and Power the Next Breakthrough
At Oxford Instruments, we accelerate the scientific discoveries that shape a better future. As a Field Service Engineer, you’ll be at the heart of that mission—installing, maintaining, and elevating cutting‑edge microscopy systems across the Americas. If you love solving complex technical challenges, traveling, and making a direct impact on scientific progress, this role is for you.
What You’ll Do
- Own system installs & commissioning — set up advanced microscopy platforms and train users to hit the ground running.
- Keep systems at peak performance — deliver expert preventive and corrective maintenance.
- Troubleshoot like a pro — dig deep into hardware/software issues and resolve them fast, onsite or remotely.
- Build strong customer relationships — deliver confident communication, clear training, and dependable support.
- Upgrade & optimize systems — calibrate components and implement performance‑boosting enhancements.
What You Bring
- Bachelor’s in Engineering, Physics, Materials Science, Life Science, or similar.
- 3–5 years of field service experience with microscopy or analytical instruments.
- Skilled with multimeters, oscilloscopes, schematics, and Windows systems.
- Physically capable of working in tight spaces and lifting up to 50 lbs.
- Valid driver’s license, passport, and willingness to travel Monday–Friday.
Bonus Points For
- Hands-on experience with AFM, SEM, fluorescence, or confocal microscopy.
- Strong workflow understanding of imaging software and calibration.
- Clean, methodical work habits and a love for continuous learning.
Why You’ll Love It
You’ll be the hero customers rely on—solving high‑stakes technical challenges, enabling breakthrough research, and representing a world‑class brand. Every day brings a new lab, a new challenge, and a new opportunity to make science happen.
Compensation
$90,000–$110,000 depending on experience and qualifications.
Salary : $90,000 - $110,000