What are the responsibilities and job description for the Training and Development Specialist position at Oxford Global Resources?
Job Description
About Oxford Global Resources
Oxford Global Resources (Oxford) is a leading provider of professional staffing and consulting services.
Position summary
Oxford is hiring an L&D Sales Enablement trainer to deliver training and support the build and improvement of enablement programs for Account Managers and Recruiters. This role is the primary onsite facilitator during Sales Academy delivery periods and partners with leaders and SMEs to execute and continuously improve training.
Key responsibilities
- Facilitate in-person training and roleplays during Academy delivery periods (cohorts may exceed 50 participants)
- Support day-to-day onsite execution for Academy delivery (session flow, learner support, coordination with remote L&D partners)
- Deliver virtual training via Microsoft Teams year-round, as assigned
- Partner with SMEs to build and update training assets (PowerPoint decks, facilitator guides, job aids, roleplays)
- Maintain and refresh assigned programs; support program cleanup and standardization
- Collect effectiveness signals and feedback; incorporate improvements based on outcomes and L&D direction
- Use AI tools responsibly to improve efficiency while maintaining confidentiality and quality
Qualifications
Must have
- Bachelor’s degree in a related field and 5 years of relevant experience in learning and development, sales enablement, training, facilitation, or similar, or an equivalent combination of education and related experience
- Strong in-person and virtual facilitation skills (practice and roleplays)
- Sales training and/or direct sales experience
- Strong organization and execution, able to manage priorities and hit milestones
- Proficiency with Microsoft Office (PowerPoint, Excel, Word) and Microsoft Teams
- Ability to maintain regular attendance and work all hours necessary or required
Preferred
- Instructional design and adult learning knowledge
- ICF credential (ACC/PCC preferred)
- Experience with LMS (Percipio or similar) and CRM ecosystems (Salesforce or related)
- Staffing industry experience
Work model
- Massachusetts-based, hybrid role
- During Sales Academy delivery periods (approximately 6 months per year, timing may shift): 4 days per week onsite
- Outside Academy delivery periods: onsite as needed, otherwise hybrid
- No travel beyond going into the office
Salary : $75,000 - $110,000