Parts Advisor

The Oxendale Hyundai is seeking experienced Parts Advisor for our Dealership in Flagstaff.

Here at Oxendale we don’t just talk the talk when it comes to valuing the knowledge, skills, and expertise that an experienced Parts Advisor can bring to our team. Industry leading pay plan, and a 5-day work week!

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. Parts Advisors provide direct assistance with retail and wholesale customers as well as the service department technicians to sell the needed parts and accessories in a timely fashion

Successful candidates are detail-oriented, patient and enjoy a collaborative team environment. Experience in the automotive industry is necessary. Parts department experience is preferred.

So, bring your talent to the top team in Northern Arizona and be Rewarded!

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization
• Processing Warranty scrap

Qualifications

• High school diploma or equivalent
• Automotive experience required
• 1-3 years' experience working in a retail or wholesale parts department is preferred
• General PC knowledge required, experience with DealerTrack DMS is preferred
• Patient and helpful attitude when working with customers and other staff members
• Strong verbal and written communication skills
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Open availability between the hours of 8am and 5pm Monday – Friday
• A valid driver’s license and clean driving record are required

Benefits

• Medical, Dental, and Vision insurance
• Life/Disability insurance
• Paid time off
• 401(k) matching
• Employee discounts

Job Type: Full-time

Pay: $38,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Parts Department: 1 year (Preferred)
• Automotive Industry: 1 year (Preferred)

Work Location: In person

Salary : $38,000 - $70,000