What are the responsibilities and job description for the Mortgage Loan Officer position at ownwell?
Company Background
Ownwell helps property owners reduce the costs of owning real estate. Our proprietary software automatically identifies property owners that are overpaying on real estate expenses, and recently launched a new Insurance Division! We then manage the end-to-end process of reducing insurance expense for homeowners through getting the absolute best rate possible.
Ownwell is well-funded and venture-backed by some of the best investors in the world. Our customer base has grown by more than 1000% year-over-year with exceptional feedback demonstrating clear product market fit. We are looking for driven and passionate team members who thrive in a collaborative, positive culture where we all win together. If this sounds like the place for you, come help us change the way everyday homeowners manage their real estate across the country.
Our Culture
People are our superpower! Centered in everything we do is a true sense of team. We listen and we learn from each other. We are on this rocketship together and embrace a fast-paced, truly collaborative environment. We are here to win as a team and as a company.
We’ve brought together General Appraisers, Certified Public Accountants, Property Tax Consultants, Data scientists, PhDs, best-in-class customer support representatives, and more to deliver top results for our customers.
Our core values are our guiding principles in everything we do
- Customer Obsession
- Take Ownership
- Do The Right Thing
- Go Far Together
- Accelerate Innovation
Role Overview
Ownwell is seeking a Texas-licensed ready Mortgage Loan Officer to originate residential mortgage loans under Ownwell’s Texas Mortgage Broker License. You will work directly with warm inbound customers from our existing homeowner base and referral partners, guiding borrowers through refinance and purchase transactions while delivering an exceptional customer experience.
This role is ideal for a high-integrity, consultative originator who wants to help build and modernize the mortgage experience through technology and data.
Key Responsibilities
- Originate residential mortgage loans (refinance and purchase) in Texas
- Work inbound leads from Ownwell’s homeowner platform and partner channels
- Guide borrowers through the full loan lifecycle: pre-qualification → application → processing → closing
- Collect and review borrower documentation (income, assets, credit, property)
- Ensure compliance with Texas Department of Savings and Mortgage Lending (SML) and NMLS regulations
- Maintain accurate loan files and CRM documentation
- Coordinate with processors, underwriters, title companies, and real estate partners
- Educate customers on loan options, rates, fees, and closing costs
- Meet production, quality, and customer satisfaction targets
Licensing & Compliance Requirements
- Must hold an active Texas Mortgage Loan Originator (MLO) license through NMLS with at least 2 years of experience
- Will be sponsored under Ownwell’s Texas Mortgage Broker License
- Maintain continuing education annually
- Maintain good standing with Texas SML and NMLS
Required Qualifications
- Must hold an active Texas Mortgage Loan Originator (MLO) license with a minimum of 2 years of continuous licensing and origination experience
- Strong understanding of mortgage products (conventional, FHA, VA, jumbo)
- Excellent communication and customer-facing skills
- High attention to compliance, documentation, and accuracy
- Ability to manage multiple active loan files simultaneously
- Comfortable working in a tech-enabled, fast-moving startup environment
Preferred Qualifications
- Active Texas MLO license (NMLS)
- 2 years mortgage origination experience
- Experience with refinance pipelines
- Prior experience working inbound or fintech-driven leads
- Familiarity with mortgage CRMs and LOS platforms is preferred (Encompass, Blend, Floify, etc.)
Ownwell's vision is to democratize access to real estate expertise. When we say we want to provide access, we mean providing access to everyone. To do that well, we need a team that's broadly representative. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Ownwell is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other status.