Mail Courier - Wake County GSA (Wake County General Service Administration (GSA))

Overview

Established in 1990, Owens Realty Services is a full-service commercial brokerage, investment, management, maintenance, housekeeping and environmental services company. Our comprehensive roster of services efficiently and economically manages the operation of sophisticated real estate investment portfolios, residential apartment and condominium complexes, government buildings, educational facilities, corporate campuses, high-profile venues and family entertainment parks in both the public and private sector. Owens Realty Services affiliates with significant industry associations to stay on the forefront of the development of new management models, marketing strategies, maintenance techniques and industry product lines. We integrate industry best practices to achieve the highest quality of service delivery for our clients.

With an emphasis on customized management plans, our services result in maintaining the maximum life cycles for critical capital investments, a healthy and clean environment for all building tenants and visitors, as well as substantial cost savings. Owens Realty Services saves our clients, on average, approximately $1.00 per square foot in operational cost savings.

Owens Realty Services portfolio includes over 25 million square feet of first class, high profile facilities in Connecticut, Florida, Georgia, Rhode Island, North Carolina, and New York with a value of more than $8 billion in real estate net worth and $30 million in gross annual revenue. With over 1,000 industry professionals company-wide, our organization continues to experience extraordinary growth attributed to our overwhelming commitment and dedication to the absolute best and most innovative services in the industry.

Our employees experience a dynamic and rewarding place to work. We have a reputation for outstanding customer service, professionalism, teamwork, and exceeding client expectations. We consider the employees of Owens Realty Services and Owens Facility Services to be one of our most valuable resources. Our employees treat others in a friendly and courteous manner and have respect for other employees, tenants, visitors and our clients property.

We look for employees who will:

• Strive for professional excellence in the performance of their jobs

• Understand and support the company's direction

• Provide superior service to our customers and employees

• Be flexible, innovative, and responsible to change

• Manage human and financial resources wisely

• Be a team player, helping others to succeed

• Encourage open communication throughout the company

• Treat all individuals with dignity and respect

• Have pride in and sell Owens Realty Services to others

• Be energetic and excited about their field of work and of others around them

• Be able to go above and beyond what is expected of them

• Be involved and enveloped in the entire business of our company

Owens Realty Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Owens Realty Services is a Drug-Free Workplace. Employment is contingent upon passing a pre-employment drug screening and background check.

Job Skills / Requirements

Pay Rate: $15.50/hr

Weekly hours: Part-Time, 25- 30 hours each week scheduled.

Schedule: This role operates on a rotating bi-weekly schedule: working one week, Monday through Friday, followed by the next week off.

SUMMARY:
This position performs courier and delivery services for Wake County facilities. The Mail Courier is responsible for the safe, secure, and timely transportation of interoffice mail, U.S. Mail (including Certified Mail), pharmaceuticals, medical records, and other designated items between County facilities, clinics, partner agencies, post offices, and the Mail Center in accordance with established routes, schedules, and applicable regulations.

DUTIES AND RESPONSIBILITIES:

• Performs all assigned duties in a professional manner in order to reflect the highest integrity of the Company and Wake County.
• Reports to the designated starting location at the scheduled route start time and completes assigned routes; ending times may vary based on volume, stops, and unforeseen delays.
• Operates courier routes in accordance with GSA schedules, which may change to meet County needs, new facilities, or operational requirements.
• Picks up and delivers interoffice mail from the Mail Center to County facilities and collects outgoing interoffice mail from facilities for return to the Mail Center.
• Picks up U.S. Mail from designated Post Office locations, transports mail to the Mail Center for processing, and delivers mail to County facilities in compliance with all U.S. Postal Service regulations.
• Delivers Certified U.S. Mail, obtains required signatures, and returns signed documentation to the Mail Center in accordance with established procedures and postal regulations.
• Transports pharmaceutical samples between the Wake County Pharmacy and designated clinics or partner agency locations using locked delivery containers; retrieves and returns pharmaceutical delivery bags as required.
• Transports medical records in locked containers between clinics and designated locations, ensuring confidentiality and secure handling at all times.
• Completes special delivery requests as assigned, including non-routine deliveries outside of standard daily routes.
• Ensures all routine courier work is completed during the assigned daily route; avoids unnecessary return trips unless directed.
• Safely loads, unloads, secures, and transports packages, mail, and containers to prevent damage, loss, or unauthorized access.
• Maintains accurate documentation, logs, and chain-of-custody records as required for mail, pharmaceuticals, and medical records.
• Operates Company or County vehicles safely and in compliance with traffic laws, safety policies, and operating procedures.
• Reports delays, route issues, safety concerns, vehicle concerns, or delivery discrepancies to a supervisor promptly.
• Reports to work on time and dressed in company uniform, including employee badge, as required.
• Follows all company policies including safety procedures, confidentiality requirements, and applicable federal, state, and County regulations.
• Works a flexible schedule as required to meet operational needs.
• Completes additional duties as assigned.

EDUCATION/EXPERIENCE:

High School Diploma or General Equivalency Diploma is preferred. Six months of related experience is preferred.

QUALIFICATIONS/KNOWLEDGE:

• Able to understand and follow written and verbal instructions in English.
• Able to apply common-sense understanding to carry out detailed instructions.
• Knowledge of safe driving practices and route navigation.
• Ability to handle confidential and sensitive materials with discretion.
• Ability to comply with U.S. Postal Service regulations and County procedures.
• Valid driver’s license with an acceptable driving record (as required by assignment).

PHYSICAL REQUIREMENTS:

• Bending - 80% of the shift.
• Carrying - 95% of the shift.
• Kneeling - 75% of the shift.
• Lifting - 75% of the shift.
• Pulling and pushing - 80% of the shift.
• Reaching overhead - 75% of the shift.
• Standing - 100% of the shift.
• Walking - 95% of the shift.
• Grasping - 95% of the shift.
• Lifting, pushing, and pulling up to 50lbs.
• Carrying up to 30 lbs.

Additional Information / Benefits

Benefits: 401(K) with Employer Match