Inside Sales Representative, Northeast Region

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.

Global Reach with a Local Touch

• 140 years serving healthcare

• Over 14,000 teammates worldwide

• Serving healthcare partners in 80 countries

• Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland

• 40 distribution centers

• Portfolio of 300 propriety and branded product offerings

• 1,000 branded medical product suppliers

• 4,000 healthcare partners served

Benefits

• Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.

• Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.

• Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.

• Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.

• Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.

• Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.

• Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.

• Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

INSIDE SALES

The anticipated salary range for this position is $60k plus $54,500K incentive .The actual compensation offered may vary based on job related factors such as experience, skills, education and location

Establishes relationships with prospective and existing customers, and generates revenue to an assigned set of accounts/territory for a specified product portfolio. May independently perform service support for assigned accounts, and/or be accountable for customer needs are acknowledged and addressed in a timely manner.

RESPONSIBILITIES

• Identifies, builds, and maintains customer and stakeholder relationships.
• Forecasts, meets, and exceeds assigned sales quota through direct sales of Owens & Minor products.
• Grows and manages assigned accounts/territory efficiently and effectively. Manages the relationship with each account in an effort to ensure customer satisfaction through ongoing identification of customer needs and expectations.
• Pursues business opportunities to ensure retention of existing revenue, while widening product usage and increasing customer penetration for the company’s products.
• Conducts sales presentations and product demonstrations via the phone and webinar tools.
• Provides quotes and supports all aspects of the bidding process. Maintains and corrects pricing for accuracy.
• Closes sales in accordance with sales policies and procedures.
• May partner with internal teams (such as the Client Engagement Center) to resolve customer service questions (e.g. AR research, large usage changes, etc.) or significant disruption issues requiring sales involvement.
• Provides accurate pipeline management and reporting and execute tactical sales plans.
• Thoroughly learns and maintains current knowledge of Owens & Minor products, services, and competitors’ landscape.
• Communicates shipping schedules with Distribution Center
• Logs sales activities into the Customer Relationship
• Performs additional duties as directed.

EDUCATION & EXPERIENCE

• 2 or more years of sales experience in Inside Sales, Business to Business Sales, Account Management, Healthcare Supply Chain, Healthcare Products, or a related industry
• Or any combination of relevant education and experience to meet the above requirements

KNOWLEDGE, SKILLS, & ABILITIES

• General knowledge of the supply chain/distribution industry
• General understanding of hospitals and how large hospital systems operate
• General knowledge of salesmanship, with ability to learn consultative selling techniques
• Strong Microsoft Office skills (Word, Excel, PowerPoint, and Microsoft Outlook)
• Ability to learn CRM software and Account Management software systems (Salesforce) and utilize system to generate 90 interaction points per day to include telephone, email, virtual tools, chat, etc.
• General knowledge of competitive products, pricing, strategy, accurate/appropriate market share, etc.
• Ability to implement sales strategies
• Ability to follow up and follow through to ensure customer commitments are kept
• Ability to deliver effective product presentations through use of clear and accurate verbal and written communication
• Awareness of applicable government regulations and their impact on the business
• Ability to meet deadlines
• Demonstrated project planning and organizational skills
• Ability to work independently as well as part of a team
• Ability to recognize business or incremental sales opportunities
• Ability to display sound business judgement on a consistent basis
• Good business sense
• Demonstrates honesty and integrity

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If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.