What are the responsibilities and job description for the Plant Quality Manager position at Owens Corning?
PURPOSE OF THE JOB
The Technical Leader is accountable for: ensuring the finished goods manufactured meet or exceed customer and industry expectations; improving quality control, process control, structured problem solving, and product composition; reporting on relevant quality and plant metrics to Division Leaders; and leading product & process quality in a 24/7 manufacturing facility. Primary metrics include DPMO, quality, and process KPIs, and material productivity.
The incumbent reports to the Site Leader and oversees the Quality Technician roles.
R ESPONSIBILITIES
D e velop and sustain efforts in quality management and focused improvement by performing the duties outlined below.
Leading in Safety
The employee should hold the following abilities:
The employee should have one of the following:
The Employee Must Be Able To
The employee should possess the ability to:
Owens Corning is a residential and commercial building products leader committed to building a sustainable future through material innovation. Our products provide durable, sustainable, energy-efficient solutions that leverage our unique capabilities and market-leading positions to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2024 sales of $11.0 billion. For more information, visit www.owenscorning.com.
Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.
The Technical Leader is accountable for: ensuring the finished goods manufactured meet or exceed customer and industry expectations; improving quality control, process control, structured problem solving, and product composition; reporting on relevant quality and plant metrics to Division Leaders; and leading product & process quality in a 24/7 manufacturing facility. Primary metrics include DPMO, quality, and process KPIs, and material productivity.
The incumbent reports to the Site Leader and oversees the Quality Technician roles.
R ESPONSIBILITIES
D e velop and sustain efforts in quality management and focused improvement by performing the duties outlined below.
Leading in Safety
- Provide a safe and secure work environment for all employees, contractors and visitors
- Participates in work area self-inspections and accident investigations as well as recommends corrective actions to make the workplace safer
- Leads and supports safety initiatives and processes to drive towards zero recordable injuries
- R e view process control metrics for critical processes toimprove the performance andto reduce product or process variation and minimize cost
- P ar t n e r with division SMEs to research and trial new raw materials or equipment to improve quality and/or process control, and/or minimize cost
- A ccountable for training new and existing employees on customer and industry product requirements, quality testing, process and equipment theory of operation and setpoints, and Quality Management (QM) and Focused Improvement (FI) pillar work
- Lead & u t ili ze the TPM methodology ofQM & FI pillars. Partner with other pillars on customer FFUs, loss analysis, and structured problem solving
- R e view all capital projects for quality or process impacts, and manage those changes to minimize negative impacts to the plant
- R e view quality control metrics for product properties and improve the performance to reduce product variation and minimize cost
- R e view lab standards and take necessary actions to ensure equipment is calibrated and working properly, and that technicians and operators using approved test methods
- R e view the quality of incoming raw materials to minimize the risk of creating defects
- E n sure proper disposition of claim returns, hold material, or trial material
- P ar t n e r with the sales team and warranty department to support roof claim inspections
- D e velop business cases for quality-related capital projects, and manage the project from scope to start-up
- R e p or t regularly (daily/monthly) on product defects, product quality, and process control needs, actions, and best practices to plant and division leadership teams
- E n sure quality-related tasks and equipment minimize risk to the employees
- E n sure participation in all plant safety activities by the quality department
- P ar t n e r with the local sales team to review customer feedback
- Facilitate and lead o n - site customer tours and vendor training events
The employee should hold the following abilities:
- Mu st have solid verbal and written communication skills
- Mu st have statistical analysis and data manipulation skills
- Mu st have structured problem-solving skills in line with Six Sigma concepts
- Mu st work well in team environments and be adept at motivating co-workers
- Mu st be a proven leader within a relevant discipline and a quick learner who is adaptive to and embraces change
- Mu st be able to use data to make business decisions and design trials while minimizing the risk of producing off-quality material
- Mu st be self-motivated, capable of operating towards goals without daily intervention
- A b l e to grasp and gather new information from a variety of sources quickly
- S om e travel required (up to 10%)
The employee should have one of the following:
- B . S . in Mechanical, Electrical, or Chemical engineering and 2 years of relevant manufacturing and leadership experience
- 5 years of relevant manufacturing and leadership experience
- G ra d ua t es of Owens Corning’s development programs
The Employee Must Be Able To
- U t ili ze Microsoft Office products
- U t ili ze Statistical analysis software to identify data trends and patterns (ex: MiniTab, advanced Excel, BrainCube, AspenTech , etc)
The employee should possess the ability to:
- Wor k up to 12 hours in a non-climate-controlled manufacturing environment
- S a f e g ua r d self with Personal Protective Equipment (PPE) – safety toed shoes, hearing protection, eye protection, hand protection
- S i t or stand continuously for up to 12 hours
- L i f t up to 40 lbs without assistance
- D e m on strate visual acuity
- R ou t i n e l y ascend and descend stairs and ladders as work area requires
Owens Corning is a residential and commercial building products leader committed to building a sustainable future through material innovation. Our products provide durable, sustainable, energy-efficient solutions that leverage our unique capabilities and market-leading positions to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2024 sales of $11.0 billion. For more information, visit www.owenscorning.com.
Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.