What are the responsibilities and job description for the Jon Smith Subs Supervisor position at OWA Parks & Resort?
DUTIES AND RESPONSIBILITIES:
- Oversee the staff and operations
- Consistently demonstrate superior customer service and act as a positive role model for all team members
- Convey positive energy and enthusiasm focusing on guest interactions
- Immediately address service issues and follow up to ensure guest satisfaction
- Direct the daily work activities of assigned personnel
- Properly schedule and assign stations while managing labor costs
- Coach, counsel, discipline, and train team members
- Assist with special and routine projects as necessary
- Maintain a professional demeanor and a positive working relationship with all team members
- Inspire team members with clear direction
QUALIFICATIONS:
- Must be at least 18 years of age
- High school diploma or GED
- Must possess a valid state driver’s license
- Strong leadership, communication, and supervisory skills
- Ability to stand for prolonged periods of time
- Fluency with Microsoft Office
- Experience with food and beverage point-of-sale inventory systems
- Willing and able to work irregular hours including nights, weekends, and holidays
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Able to work in sunny, hot, humid, cold and rainy conditions
Interested applicants can apply directly at www.visitowa.com/employment