Support Services Team Member

• Follow all processes and procedures specific to the departments.
• Completes all paperwork accurately, thoroughly, and timely.
• Maintains a high level of cleanliness and sanitation. Cleans work areas, equipment, utensils, storage areas, and dishes.
• Demonstrates knowledge of sanitation and safety practices, proper cleaning methods, and uses of the correct chemicals.
• Follows tool and chemical control procedures and completes accurate perpetual chemical inventory records.
• Perform small maintenance tasks when needed.
• Ensure rooms are cleaned and turned over in a timely manner.
• Serve food according to established procedures.
• Follows serving schedules for all meals and snacks daily.
• Ensures, maintains, and documents appropriate temperature of hot and cold foods prepared and held for service.
• Stores food according to proper temperature guidelines in appropriate areas.
• Prepares serving line by setting up food and supplies in the correct area and ensures temperatures remain in the appropriate range throughout service.
• Provides customer service by serving food pleasantly, courteously, and attractively.
• Follows safe food handling procedures to help ensure the health and safety of patients.
• Follows menus, portion sizes, and special diet menus.
• Maintains cleanliness, sanitation, and organization of the dining area.
• Demonstrates cost awareness in the use of property and supplies.
• Operates and maintains equipment according to manufacturers’ guidelines.
• Ensures quality of items received from vendors and matches deliveries to invoices to ensure correct quantities and items.

• Ensures proper inventory management and orderly storage. Follows first-in-first-out inventory management procedure and monitors weekly, or more often, for expired products in all storage areas.
• Cleans equipment after use and prepares equipment for subsequent use.
• Ensure spaces are prepared for the next day by taking out trash, tidying furniture and dusting surfaces
• Sweep and mop floors and vacuum carpets
• Wash and sanitize toilets, sinks and showers.
• Wipe mirrors and windows
• Utilize insecticides to prevent infestation by dangerous pests
• Assist with the room searches as assigned.
• Monitors Medication administration when needed to prevent diversion.
• Maintains Cleanliness of workspace.
• Monitor smoking areas for cleanliness and remove cigarette butts as needed
• Disperse necessities such as laundry detergent and toilet paper.
• Inspect paper towel, soap, and hand sanitizer dispensers, and refill when necessary.
• Knowledge of rules and guidelines of the recovery center de-escalation techniques.
• May require cross training in other ancillary areas.
• Other duties may be assigned.

• High School Diploma or GED required
• First Aid/BLS and de-escalation required

REQUIRED SKILLS OR ABILITIES:

• Required Skills for this position include but are not limited to:
• Excellent communication skills.
• Attention to detail.
• Ability to thrive during stressful situations.
• Superior organizational skills.
• Ability to diagnose and prioritize changing situations
• Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description.
• Self-Motivated
• Ability to work within a team concept.

• Ability to lift a minimum of 25 pounds.
• Ability to perform job responsibilities in a facility without elevator or mechanical transportation.
• Operates a computer and keyboard.

• Involves regular exposure to body fluids in a controlled environment.
• May be required to come in early or stay late if the need arises.
• May be required to stay over their shift until another qualified staff member is available.