IT Asset Management & IT Support

IT Asset Management Overview:

We are seeking an experienced Asset Manager to join our dynamic team. The ideal candidate will be responsible for managing and maintaining our organization's IT assets, ensuring maximum efficiency and productivity. This is a critical role that requires exceptional organizational skills, technical expertise, and a keen eye for detail.

Responsibilities:

1. Manage and maintain all IT assets, including hardware, software, and network infrastructure.
2. Develop and implement asset management policies and procedures to ensure compliance with industry best practices and regulatory requirements.
3. Conduct regular asset audits to identify and track asset usage, maintenance, and disposal.
4. Utilize IT service management tools, such as ITIL, to document and track asset incidents, requests, and problems.
5. Collaborate with IT teams to ensure effective disaster recovery and business continuity planning.
6. Develop and maintain detailed asset records, including configuration, inventory, and maintenance schedules.
7. Utilize software development skills to create and maintain custom asset management tools and scripts.
8. Lead and mentor junior IT staff to ensure effective asset management practices across the organization.
9. Analyze and report on asset usage and performance data, using tools like Excel and SolarWinds.
10. Develop and manage budgets for asset purchases and maintenance.

Requirements:

• Proven experience in IT asset management, with a strong understanding of ITIL best practices.
• Strong organizational skills, with the ability to manage and maintain multiple asset management projects simultaneously. - Proficiency in Microsoft Office, including Excel and Word.
• Experience with Windows based operating systems.
• Experience with IT service management tools, including SolarWinds.
• Strong leadership skills, with the ability to mentor and guide junior IT staff.
• Excellent analytical and problem solving skills.
• Ability to work independently and collaboratively as part of a team.