Sr. Infrastructure Engineer

The areas of focus for this role are Modern Endpoint Management, Intune (MAM-WE), SCCM, Windows 7, Windows 10, Windows 11, Group Policy, Windows as a Service (WaaS), Autopilot, and SCCM Co-managementImplementation of new key initiatives within the Device and Data organizationAccountability of Engineering solutions for current state and future vision that align to overall product roadmaps.Works closely with architecture, engineering manager, product owners, and delivery functions to provide a world class end-to-end product experience to end user customers.Provide insights into products, technologies and market trends while keeping updated with the latest technologiesTroubleshoot complex software and hardware issues as the final IT escalation levelDevelop close relationship with vendors, business and technology leadersDocument solutions, SOPs and endpoint configuration standardsIn charge of hardware testing and selection across many business areasPresent team recommendations to management, communicate technical issues in a concise and clear messageWork with IT Communications and Business Enablement teams to develop materials to market products.Assist with driving a smooth product transition to operations and support via infrastructure operations best practices such as ITIL, and a high capability maturityMinimum 10 years’ experience within End User Technologies and delivering capabilities such as Active Directory, Azure AD, Group Policy, SCCM, Application packaging, Microsoft O365, Standard Operating Environment (SOE), VMWare, VDI, Endpoint hardware and configuration, encryptions methods such as BitLocker and Checkpoint.Have implemented a successful migration from Windows 10 to Windows 11 utilizing the latest technologies to minimize the customer impactIn depth knowledge and understanding of Autopilot and zero touch deploymentsExperience writing and running Powershell scriptsHas worked on Agile environment and follow all practicesSolid experience in implementing Intune, WaaS, SCCM Co-management3 years of being responsible for managing macOS/iOS deploymentsKnowledge of MDM solutions like Airwatch, MobileIron, JAMFA demonstrated and focused desire to build powerful, simple, well-designed products and services that customers will love to useWorking knowledge of agile development methodologiesAn ability to think strategically and creatively, with the capacity for self-motivation, independent initiative and creative problem-solvingExcellent interpersonal and communication skills, writing documentation and presentationsThe ability to manage time and adjust initiatives with proper prioritization to meet aggressive deadlinesAn excellent and deep attention to detail and strong technical intuition, as well as the ability to set and manage expectationsDemonstrated success working in a fast-paced and deadline drive environmentStrong organizational and time management skillsGood leadership skills with experience collaborating and working with cross-functional teamsA bachelor’s degree from an accredited educational institution in a technical discipline (computer science, electrical engineering) or equivalent experience.

Salary : $45,000 - $56,160