What are the responsibilities and job description for the IT Asset Management position at Ovation Workplace Services Inc?
Responsibilities:
Manage and maintain all IT assets, including hardware, software, and network infrastructure. - Develop and implement asset management policies and procedures to ensure compliance with industry best practices and regulatory requirements. - Conduct regular asset audits to identify and track asset usage, maintenance, and disposal. - Utilize IT service management tools, such as ITIL, to document and track asset incidents, requests, and problems. - Collaborate with IT teams to ensure effective disaster recovery and business continuity planning. - Develop and maintain detailed asset records, including configuration, inventory, and maintenance schedules. - Utilize software development skills to create and maintain custom asset management tools and scripts. - Lead and mentor junior IT staff to ensure effective asset management practices across the organization. - Analyze and report on asset usage and performance data, using tools like Excel and SolarWinds. - Develop and manage budgets for asset purchases and maintenance.
Requirements:
Proven experience in IT asset management, with a strong understanding of ITIL best practices. - Strong organizational skills, with the ability to manage and maintain multiple asset management projects simultaneously. - Proficiency in Microsoft Office, including Excel and Word. - Experience with Windows-based operating systems. - Experience with IT service management tools, including SolarWinds. - Strong leadership skills, with the ability to mentor and guide junior IT staff. - Excellent analytical and problem-solving skills. - Ability to work independently and collaboratively as part of a team. - Bachelor's degree in Computer Science or a related field.