Asset Management

IT Asset Management
Job Description:
The team leader will form part of the management team to oversee the end-to-end Stock Management/Logistics
Operations activities and act as a liaison point with the client, Partner Logistics Team.
This position will focus on Overseeing the operation including the day to managing the Stock and Logistics Operation,
staff management, and other standard activities to ensure we meet our obligations to the client.
Main Responsibilities includes but not limited to:
Stock Management
Overseeing the Monthly Stock Audits
Maintaining agreed Stock Levels and working with the client/partner accordingly
Interfacing with partner/delivery teams to ensure data integrity in Service First and associated systems
Ensure fair distribution of work and redistribution in the event of staff absences
Work with Teams to arrange Disposal of Equipment in line with Client Standards
Work with Client on Current and Future Demands to for utilisation and demand management
Facilitate ad-hoc Stock Verification required by Client
Work with the Central
Oversee the Monthly Peripheral usage/requirements to maintain Stock levels.
Logistics Work with Delivery and Partner Teams to facilitate Stock Movements
Track and Optimise Costs
Work with Logistics Team to ensure kit is booked in and rationalise Part no.
Staff Management
Updating the engineer Shift Rota and Holidays/Sickness approval
Oversees the on/off boarding of staff
Ensure new team members have access to all required tools and training
Ensures all Operational processes are followed and understood
Taking ownership of escalations through to resolution on all appropriate requests.
Act as interface for other client delivery teams (DSS, ITSD, Device Lifecycle Management) to drive processes and
activities
Ensure discussions and decisions lead toward closure
Maintain healthy group dynamics
Deputise as UK Stock/Logistics Operations Manager in his absence.
Technical Skills:
Understanding of different types of end user IT Infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone
etc.
Good understanding of using IT Applications i.e MS Excel, Service Now and Outlook
Good Analytical Skills and Data Analysis
Business Skills:
Ability to interact with client and ensure that the service is polite, efficient and responsive
A self-starter with ability to work on their own initiative
To work through issues analytically to a successful conclusion
Ability to provide consistent, excellent support to entire staff, representing a variety of personalities and
management levels
Strong written and verbal communication skills (English and local language)
Must be detail oriented and self-motivating

EQUAL EMPLOYMENT OPPORTUNITY
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable law.
Applicants requiring reasonable accommodation during the hiring process should contact Human Resources in advance.

DISCLAIMER
This job description outlines the general nature and scope of the role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify responsibilities as business needs evolve.