What are the responsibilities and job description for the Part Time Library Support Information Technology (IT) Technician position at Outsource IT Solutions Group?
Outsource Solutions Group, Inc. is one of the fastest growing MSPs in the Chicagoland area. Our engineers are brilliant and our clients do amazing things! We have been in business since 1998, but we have the energy and enthusiasm of a startup. We take excellent care of our employees by offering one a full benefits packages. We want this to be the last place you ever work!
Description:
This is an entry level role which is ideal for a candidate looking to begin a career in the Information Technology industry. This would be a perfect fit for students. No IT experience required, but needs to be comfortable with Microsoft Windows and Microsoft Office products. The ideal candidate must provide consistent outstanding customer service and follow up, as well have a passion to learn new concepts. A willingness to assist your peers and colleagues is also required.
Key Duties:
Provide gracious and friendly service to all customers
Understand and enforce the policies and procedures of the library, while safeguarding confidential and restricted information
Assist customers with basic functions of computers, printers, copiers, and other IT products
Assist customers with use of the Internet
May help in training of various technologies
Assist with day-to-day operation of the library's IT network including installation, configuration, maintenance and upgrades - all under the direction of the IT Manager
Keep informed of current technologies in hardware and software
Requirements:
- High School degree or equivalent
- Some network and computer skills
- Availability to work evenings and weekends
Role is required to be onsite in the office or at the client location.
Job Type: Part-time
Pay: $15.00 - $17.50 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $15 - $18