Application Support Technician

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Work in a company where people truly believe in what they’re doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

We are looking for a detail-oriented and tech-savvy Hotel Applications Support Technician to join our team and ensure the seamless operation of our hotel’s technology infrastructure and business systems. This role is responsible for overseeing the processes that support user applications essential to daily operations. The ideal candidate will leverage strong communication, analytical, and problem-solving skills to provide expert guidance and responsive support to end-users, ensuring the optimal performance of mission-critical information and software systems. Participate in the identification, tracking, reporting, and resolution of issues related to operational applications, including but not limited to Opera, HotSOS, Silverware, Sabre, Sertifi, and related interfaces. Manage user access provisioning and termination for various departmental applications as required.

Minimum Requirements

Bachelor’s degree or 2-3 years of a combination of industry education, training or experience preferred.

Come Work Here!

While base pay starts at $61,000- $67,100, there is potential for a higher salary based on factors such as applicant skill, experience, education.

Health Insurance (Dental, Medical, Prescription, Vision)

Paid Holidays, Sick, Vacation and Medical Leave

Retirement Plan (401K)

Recognition and Award Programs

Employee Assistance Program

Discounted Hotel Rates

And many opportunities for growth through our training and development programs!