What are the responsibilities and job description for the Front Desk Agent position at Outrigger Beach Club?
Job Overview
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer support, and ensure smooth office management. Your positive attitude and organizational skills will help create a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.
Duties
- Greet visitors, clients, and staff with professionalism and enthusiasm, creating a positive first impression
- Answer multi-line phone systems promptly and courteously, directing calls efficiently using proper phone etiquette
- Manage appointment scheduling and calendar management using digital tools such as Google Workspace and Microsoft Office
- Handle data entry, filing, and document proofreading to maintain accurate records and support office operations
- Assist with office management tasks including supply inventory and mail distribution
- Support administrative functions such as typing correspondence, supporting customer service inquiries, and providing customer support
- Maintain a clean, organized front desk area and ensure all office equipment is functioning properly
Qualifications
- Proven experience in office management, clerical work, or as a receptionist in a professional setting
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Exceptional customer service skills with a friendly demeanor and strong phone etiquette
- Bilingual abilities are highly desirable to assist diverse clients and visitors effectively
- Experience with multi-line phone systems, data entry, filing, proofreading, and calendar management preferred
- Ability to handle confidential information discreetly while demonstrating strong time management skills
Join us as a Front Desk Agent to be the welcoming voice of our organization! Bring your enthusiasm, organizational prowess, and commitment to excellence to create a positive experience for everyone who walks through our doors. This role offers valuable growth opportunities in office administration while ensuring every visitor feels valued from the moment they arrive.
Pay: From $18.00 per hour
Work Location: In person
Salary : $18