Sales Associate at Twice Is Nice Resale

Outreach is hiring a full-time Therapist/Crisis Intervention Program Coordinator to help lead and coordinate the CCBYS crisis intervention program at our Warrenville counseling center while maintaining a half-time clinical caseload. This role combines direct therapy with program coordination, care collaboration, crisis-response support, and community partnership for youth and families experiencing significant needs and barriers to services.

Outreach is hiring a Part-time Sales Associate for Twice Is Nice (TIN) Resale (20-25 hours per week) in Carol Stream. The Sales Associate supports daily store operations by providing excellent customer service, processing donations, pricing and displaying merchandise, operating the cash register, and maintaining a clean and welcoming shopping environment. This position works closely with staff and volunteers to maximize the impact of donated merchandise while demonstrating Christ-centered hospitality to customers, donors, and the community. 

Benefits & Compensation

• $19 - $21/hour based on experience
• IL Paid Leave
• 403(b) retirement plan.
• Employee Assistance Program and Employee Discount.

 Responsibilities 

• Operate the cash register and accurately process customer transactions.
• Provide friendly and helpful customer service, assisting customers with merchandise selections and answering questions.
• Receive donated goods and provide donors with receipts when requested.
• Sort and process donated merchandise, identifying items appropriate for resale and properly disposing of items that cannot be sold.
• Price merchandise according to store guidelines, considering brand, condition, quality, and resale trends.
• Stock and restock merchandise and monitor inventory levels, reporting discrepancies as needed.
• Arrange and maintain attractive merchandise displays, including hanging clothing, stocking shelves, and moving furniture or donated items.
• Help maintain a clean, organized, safe, and welcoming store environment.
• Work collaboratively with volunteers in receiving, sorting, organizing, and displaying merchandise.
• Interact with customers, donors, volunteers, and coworkers in a respectful, positive, and Christ-centered manner.
• Participate in Outreach All-Staff meetings, events, and other organizational activities as needed.
• Perform other duties as assigned by the Twice Is Nice Manager.
• Schedule: Scheduling will occur during store operating hours, Monday–Friday, 10:00 a.m.–5:30 p.m., and Saturday, 9:00 a.m.–4:00 p.m. This position will include rotating Saturdays. Specific weekday scheduling will be determined based on store coverage needs and candidate availability. 

• Strong customer service, interpersonal, and communication skills.
• Ability to multitask, work independently, and complete responsibilities in a timely manner.
• Dependable with the ability to maintain consistent attendance.
• Basic math skills for calculating prices, discounts, totals, and completing customer transactions.
• Availability to work afternoons and Saturdays.
• Ability to stand and walk for extended periods and regularly bend, kneel, twist, climb, push, pull, lift, and carry merchandise.
• Ability to ascend and descend stairs, lift and transport up to 45 pounds, and move furniture and equipment.
• Commitment to Outreach’s Statement of Mission & Faith.

Outreach complies with all applicable state and federal laws pertaining to nondiscrimination in employment, including nondiscrimination on the basis of race, color, sex, national origin, age, and disability. As a religious organization, Outreach reserves the right to make employment decisions based on its religious identity, as permitted by state and federal law.