What are the responsibilities and job description for the Global Sales Development Representative position at Outreach?
About Outreach
Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit www.outreach.io.
About The Team
Our Sales Development team is a culture of success where the future top sellers and leaders of our organization get their start. Our team is responsible for identifying and creating new qualified opportunities for our Account Executive partners.
Our team gains business knowledge through researching how different businesses operate, leadership structures, what their pain points are and obstacles they face in their business. We then turn around and leverage that information to spark interest in Outreach by connecting the dots from their challenges to the value that Outreach could provide them.
We are product experts for Outreach because we use the very product we sell. This gives SDR’s a unique competitive advantage because we understand firsthand how our software can help sales teams be successful.
The Role
Prospect & Engage: Identify and engage senior decision-makers (C-suite, VPs, Directors) across global organizations using a multi-channel approach (email, phone, LinkedIn, and events).
Account Research: Conduct deep account mapping to understand business models, pain points, organizational structures, and regional decision-making processes.
Personalized Outreach: Craft tailored outreach sequences that resonate with diverse markets and stakeholder priorities.
Qualification: Lead discovery conversations to assess business needs, timelines, and fit before handing opportunities to Global Account Executives.
Collaboration: Partner with regional marketing and sales teams to refine messaging, share market insights, and improve conversion rates.
CRM Management: Maintain clean and accurate data in Salesforce (or your CRM) to track engagement and pipeline performance.
Market Intelligence: Stay current on global market trends, competitive activity, and industry changes that influence buying behavior.
This role reports directly to our Sr. Sales Development Director who’s sole objective is to make you more successful. We enable your success through 1:1 coaching, active enablement, training and a multitude of other experiences. Previous experience prospecting into large global accounts required.
Location
This position will be located in the Atlanta office in a hybrid capacity or fully remote.
Your Daily Adventures Will Include
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Compensation for this role is comprised of an annual base salary and a variable component, ranging between $85,000-$100,000. You may also be offered incentive compensation, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your recruiter will share specific details based on your location and role during the hiring process. This is a non-exempt role, and as such is eligible for overtime pay in accordance with federal and applicable state laws. This role requires consistent and accurate logging of hours in our HRIS system
Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit www.outreach.io.
About The Team
Our Sales Development team is a culture of success where the future top sellers and leaders of our organization get their start. Our team is responsible for identifying and creating new qualified opportunities for our Account Executive partners.
Our team gains business knowledge through researching how different businesses operate, leadership structures, what their pain points are and obstacles they face in their business. We then turn around and leverage that information to spark interest in Outreach by connecting the dots from their challenges to the value that Outreach could provide them.
We are product experts for Outreach because we use the very product we sell. This gives SDR’s a unique competitive advantage because we understand firsthand how our software can help sales teams be successful.
The Role
Prospect & Engage: Identify and engage senior decision-makers (C-suite, VPs, Directors) across global organizations using a multi-channel approach (email, phone, LinkedIn, and events).
Account Research: Conduct deep account mapping to understand business models, pain points, organizational structures, and regional decision-making processes.
Personalized Outreach: Craft tailored outreach sequences that resonate with diverse markets and stakeholder priorities.
Qualification: Lead discovery conversations to assess business needs, timelines, and fit before handing opportunities to Global Account Executives.
Collaboration: Partner with regional marketing and sales teams to refine messaging, share market insights, and improve conversion rates.
CRM Management: Maintain clean and accurate data in Salesforce (or your CRM) to track engagement and pipeline performance.
Market Intelligence: Stay current on global market trends, competitive activity, and industry changes that influence buying behavior.
This role reports directly to our Sr. Sales Development Director who’s sole objective is to make you more successful. We enable your success through 1:1 coaching, active enablement, training and a multitude of other experiences. Previous experience prospecting into large global accounts required.
Location
This position will be located in the Atlanta office in a hybrid capacity or fully remote.
Your Daily Adventures Will Include
- Up to 100 daily outbound phone calls each day to prospective clients in the United States Strategic & Global segments
- Strong alignment with your internal partners (Marketing, Sales etc)
- Leveraging sales tools such as LinkedIn Sales Navigator to network with potential customers
- Achieving and exceeding weekly/monthly metrics (appointments, qualified leads, new contacts, Pipeline generated etc.)
- Working strategically with your Account Executives to identify prospecting plays, campaigns and potential use cases to drive more pipeline and increase closed/won revenue
- Proven experience (1–3 years) in outbound SDR or BDR roles targeting enterprise or multinational accounts.
- Excellent communication and storytelling skills across written, verbal, and digital channels.
- Skilled at building rapport across large global organizations with complex Parent/Child and subsidiary structures.
- Strong understanding of complex B2B sales cycles and stakeholder mapping.
- Highly organized, data-driven, and able to manage multiple priorities in fast-moving environments.
- Motivated by measurable goals, team success, and personal growth in enterprise sales.
- Flexible time off
- 401k to help you save for the future
- Generous medical, dental, and vision coverage for full-time employees and their dependents
- A parental leave program that includes options for a paid night nurse, and a gradual return to work
- Infertility/ assisted reproductive services benefit
- Employee referral bonuses to encourage the addition of great new people to the team
- Snacks and beverages in the Office, along with fun events to celebrate
- Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA , Gender , Disability Community, and Veterans/Military
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Compensation for this role is comprised of an annual base salary and a variable component, ranging between $85,000-$100,000. You may also be offered incentive compensation, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your recruiter will share specific details based on your location and role during the hiring process. This is a non-exempt role, and as such is eligible for overtime pay in accordance with federal and applicable state laws. This role requires consistent and accurate logging of hours in our HRIS system
Salary : $85,000 - $100,000