What are the responsibilities and job description for the Administrative Assistant Behavioral position at Outreach Community Health Centers?
JOB REQUIREMENTS: Position Summary The Administrative Assistant in the
Behavioral Health Clinic is responsible for managing the intake and
scheduling process for psychiatry and psychotherapy services. This role
involves compassionate and clear communication with individuals seeking
care, in their case management teams, and other involved parties. Key
responsibilities include maintaining wait lists, managing provider
schedule templates, and requesting relevant medical records for new
patients. The Administrative Assistant will utilize Epic EHR and Excel
spreadsheets to ensure accurate documentation and efficient workflow.
The Administrative Assistant also ensures that clerical support is
provided, including managing office supplies for the BH Clinic.
Essential Duties And Responsibilities The Essential Functions Include,
but are not limited to the following: Manage incoming referrals for
psychiatry and psychotherapy services in the behavioral health clinic.
Scheduling new patients, which could involve frequent phone or email
contact with individuals seeking care or their case management teams
Compassionate and clear communication with individuals seeking care and
others involved in their care Maintain wait lists, utilizing Epic EHR
and Excel Spreadsheets Requesting relevant medical records for new
patients, documenting stipulation/commitment status, and other relevant
tasks for intake preparation. Manage psychiatry and therapy provider
schedule templates in Epic EHR Provide clerical support, uploading
various documentation required by various contracts, including Milwaukee
County Behavioral Health Department, Comprehensive Community Services
(CCS) Managing service authorizations for services funded through
Milwaukee County, communicating regularly with Milwaukee County BHS
staff and other involved entities. Maintain Excel spreadsheets service
authorizations through Milwaukee County funding Handle office supply
orders Compile onboarding binders for new staff members. Maintain staff
training files for auditing purposes Assist BH Clinic Manager with
clerical tasks Complies with federal, state, and local regulations
regarding patient confidentiality and HIPAA Completes other duties as
assigned EDUCATION and/or EXPERIENCE: Requires four years of high school
and six to twelve months of related experience, or equivalent
combination of education and experience. An associate\'s degree is
preferred. Outreach Community Health Centers, Inc. is an Equal
Opportunity Employer We are an Affirmative Action/Equal Opportunity
Employer. We consider qualified applicants for employment without regard
to race, religion, color, national origin, ancestry, age, sex, gender,
gender identity, gender expression, sexual orientation, genetic
information, medical condition, disability, marital status, or protected
veteran status. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/A27ED945C8224565
Behavioral Health Clinic is responsible for managing the intake and
scheduling process for psychiatry and psychotherapy services. This role
involves compassionate and clear communication with individuals seeking
care, in their case management teams, and other involved parties. Key
responsibilities include maintaining wait lists, managing provider
schedule templates, and requesting relevant medical records for new
patients. The Administrative Assistant will utilize Epic EHR and Excel
spreadsheets to ensure accurate documentation and efficient workflow.
The Administrative Assistant also ensures that clerical support is
provided, including managing office supplies for the BH Clinic.
Essential Duties And Responsibilities The Essential Functions Include,
but are not limited to the following: Manage incoming referrals for
psychiatry and psychotherapy services in the behavioral health clinic.
Scheduling new patients, which could involve frequent phone or email
contact with individuals seeking care or their case management teams
Compassionate and clear communication with individuals seeking care and
others involved in their care Maintain wait lists, utilizing Epic EHR
and Excel Spreadsheets Requesting relevant medical records for new
patients, documenting stipulation/commitment status, and other relevant
tasks for intake preparation. Manage psychiatry and therapy provider
schedule templates in Epic EHR Provide clerical support, uploading
various documentation required by various contracts, including Milwaukee
County Behavioral Health Department, Comprehensive Community Services
(CCS) Managing service authorizations for services funded through
Milwaukee County, communicating regularly with Milwaukee County BHS
staff and other involved entities. Maintain Excel spreadsheets service
authorizations through Milwaukee County funding Handle office supply
orders Compile onboarding binders for new staff members. Maintain staff
training files for auditing purposes Assist BH Clinic Manager with
clerical tasks Complies with federal, state, and local regulations
regarding patient confidentiality and HIPAA Completes other duties as
assigned EDUCATION and/or EXPERIENCE: Requires four years of high school
and six to twelve months of related experience, or equivalent
combination of education and experience. An associate\'s degree is
preferred. Outreach Community Health Centers, Inc. is an Equal
Opportunity Employer We are an Affirmative Action/Equal Opportunity
Employer. We consider qualified applicants for employment without regard
to race, religion, color, national origin, ancestry, age, sex, gender,
gender identity, gender expression, sexual orientation, genetic
information, medical condition, disability, marital status, or protected
veteran status. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/A27ED945C8224565
