What are the responsibilities and job description for the Part Time Patient Services in Kent position at Outpatient Physical Therapy?
Are you looking for a part-time role that keeps your mornings free, your evenings predictable, and gives you a full day each week to make a real impact? Our busy Kent outpatient physical therapy clinic is looking for a friendly, organized, and people-focused Patient Services Representative to provide secondary front-desk coverage during our peak afternoon hours. This role is a great fit for someone who enjoys variety, thrives in a fast-paced environment, and wants work that fits well alongside school, family, or other commitments.
This position offers afternoon hours Monday through Thursday (3:30–6:00 pm), allowing you to start your day on your own terms before jumping in to support clinic operations later in the day. You'll also work full Fridays from 7:00 am–6:00 pm, giving you one focused, meaningful workday to close out the week. The schedule is designed to offer flexibility while still providing consistency and purpose.
As a Patient Services Representative, you'll be the welcoming face of our clinic and a key support for both patients and clinicians. You'll greet patients as they arrive, assist with check-in and check-out, answer a multi-line phone system, and help keep the schedule running smoothly. You'll also support the team by updating patient records, coordinating insurance communications, and handling medical record requests with professionalism and attention to detail. Your ability to multitask, stay organized, and communicate clearly will play an important role in creating a positive experience for everyone who walks through our doors.
We're looking for someone who is dependable, adaptable, and enjoys connecting with people. Strong communication skills, a proactive mindset, and the ability to stay calm and friendly during busy times are essential. Prior experience in a healthcare or customer service setting is helpful, but not required - we're happy to train the right person and provide the support needed to succeed in this role.
In return, we offer competitive pay, hands-on training, and opportunities to grow your skills in a supportive and collaborative environment. Our Kent clinic values teamwork, positivity, and a sense of humor, and we take pride in creating a workplace where people feel supported, respected, and appreciated.
If you're ready for a part-time role that makes a meaningful difference without taking over your life, we'd love to meet you. Apply today and see how your skills can shine in our Kent clinic.