Business Operations Specialist

Artificial Turf Supply, a subsidiary of Outova, is seeking a dynamic and self-driven Business Operations Specialist to support the day-to-day execution across multiple areas of the business. This is not a managerial role, but rather a hands-on contributor position focused on driving tasks forward, improving processes, and supporting all departments across the organization.

The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced environment while effectively managing multiple priorities. This individual will play a critical role in increasing execution capacity across the business, enabling leadership and core teams to remain focused on revenue-generating and strategic initiatives while ensuring daily operations run smoothly and efficiently.

Join Outova – Shaping the Future of Outdoor Living

One of our key businesses, Artificial Turf Supply, is seeking a motivated Business Operations Specialist to join the team.

Position Overview:

The Business Support Lead will serve as a cross-functional resource supporting day-to-day execution across sales, customer service, operations, and administrative functions. This role is designed to increase organizational efficiency, reduce bottlenecks, and provide high-level support to key initiatives, while operating independently with minimal oversight. This individual will not serve in a managerial capacity, but rather as a hands-on contributor responsible for driving tasks forward, improving processes, and supporting team output across departments.

Key Responsibilities:

• Provide direct support across sales, operations, and administrative workflows to ensure continuity and efficiency
• Assist with order processing, quoting support, and customer service coordination
• Support estimating and project coordination efforts as needed
• Manage and prioritize internal tasks, follow-ups, and communication across teams
• Help document and standardize internal processes to improve consistency and scalability
• Assist with new initiatives and special projects, including system implementations and workflow improvements
• Act as a central point of coordination to reduce friction between departments
• Maintain organization of key information, reporting, and internal tracking systems
• Proactively identify gaps, inefficiencies, and areas for improvement, and take action to resolve them.

Qualifications:

• High school diploma or equivalent; additional education or college coursework a plus
• Highly organized and detail-oriented with strong execution ability
• Comfortable working across multiple business functions simultaneously
• Self-starter who can operate with limited direction and take ownership of outcomes
• Strong communication skills with the ability to coordinate across teams
• Adaptable and solutions-oriented in a fast-paced environment
• Experience in administrative support, operations support, or business coordination roles preferred

Key Competencies:

• Cross-Functional Support
• Organization & Prioritization
• Process Improvement
• Communication & Collaboration
• Problem Solving
• Project Coordination
• Customer Service
• Adaptability & Initiative
• Administrative Support
• Attention to Detail

Physical Activities:

Daily activity includes but is not limited to:

• Lifting, carrying, sitting, grasping, reaching, standing, kneeling, walking, bending, twisting.
• Reading, communication, math.
• Be able to regularly lift/move up to 25lbs.
• Noise level in the work environment is usually moderate to above moderate.

Compensation and Benefits:

• Hourly: Competitive hourly pay (non-exempt) commensurate with experience.
• Benefits: Comprehensive benefits package, including health insurance, retirement savings plans, and paid time off.
• Work Environment: Hybrid

Outova and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. The company strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.