What are the responsibilities and job description for the Inside Sales Representative position at Outokumpu?
As a global leader in Stainless Steel, we're seeking an Inside Sales Representative to be part of our Commercial team in Calvert, AL.
We invite you to explore this exceptional career opportunity. In this role, you will be expected to provide customers with excellent service that clearly differentiates Outokumpu from our competitors in customer service from order entry to claims.
Outokumpu is the global leader in sustainable stainless steel. We employ some 9,000 professionals in more than 30 countries who set the gold standard for innovation. The Americas is headquartered in Calvert, Mobile County, Alabama; home to one of the most technically advanced integrated stainless-steel mill in the United States. The Americas' footprint also expands to San Luis Potosi, Mexico, which is the only stainless steel cold rolling mill plus service center in the country. Additionally, Outokumpu business area Americas has a commercial office in Brazil.
What you will bring:
- High school diploma or GED equivalent required
- Bachelor's degree in Business Administration, Economics, or Marketing preferred
- Minimum of 2 years' experience in a manufacturing or distribution environment (metals industry experience is a plus)
- Proficiency in Microsoft Office Suite or similar software required
- Experience with SAP or JDE-iSeries is a plus
Competencies and Skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
Some key activities you will be responsible for:
- Executes quotes for both the Americas and European production facilities based on each facility's unique product offerings.
- Provides accurate and proactive order status updates to customers regarding process order status and delivery information.
- Releases orders for shipment.
- Troubleshooting/problem-solving – late orders, missing paperwork, logistic issues, production related issues, etc.
- Reconciles invoice issues.
- Enters and modifying orders for up to 3 manufacturing facilities while ensuring orders are applicable to each facility's unique product offering.
- Serves as a liaison between multiple internal departments and the customer.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
Salary Range: $67,500- $84,800
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.
If you need an accommodation to complete any part of the application process due to a disability or medical condition, you may call or email
Salary : $67,500 - $84,800