What are the responsibilities and job description for the Landscape Construction Operations Manager position at Outerland?
Company Description
Outerland is a team of dedicated outdoor professionals committed to delivering a high standard of service, through our focus on the client experience. We prioritize what is routinely considered secondary to the service provided by focusing on people first - our clients and our employees. We nurture the growth and aspirations of our team, knowing that happy, fulfilled people result in great service. By assembling good people who come together as a team, we consistently deliver an unrivaled experience for our clients.
Role Description
We are in search of an Operations Manager to oversee and grow our construction team. The operations manager will spend the majority of their time on job sites, actively working with crews to execute projects while training and developing the team around them. The performance of an operations manager will be judged upon the following deliverables
Project Execution
- Work hands-on with the field staff to execute the project scopes of work, including, but not limited to:
- Site prep and grading
- Hardscape and masonry
- Softscape installations
- Irrigation, lighting, and drainage
- Ensure both the quality and timeliness of work performed
- Develop the skills of the team through on-the-job training
- Demonstrate best practices for organization, care of equipment, work ethic, and client communication
- Provide foremen with clear, executable plans for their jobs
- Perform layout of job sites and properly set elevations and grades
- Manage handoff between hardscape and softscape crews
- Monitor crews for proper execution based on Outerland’s SOPs through regular daily and weekly check-ins until project completion
Personnel Management
Hire, manage, and maintain a staff of high-performing team players who uphold the company values and contribute to the high performance of the construction team. Included within this responsibility is:
- Hire staff to fulfill the needs of the construction team, while monitoring the crew's average wage to make sure it stays within budget
- With the support of the PM, ensure all HR paperwork is completed in a timely manner in conjunction with the Director of HR. Paperwork includes
- Manage staff’s compliance with Outerland Policies, including but not limited to, attendance, safety, and care of equipment
Equipment and Fleet Management
Oversee the utilization of equipment to ensure it is properly used and maintained, and that equipment expense is carefully controlled within budget.
- Manage the care of shared construction equipment
- Verify that all equipment is being properly maintained through regular inspection
- Ensure all foremen are completing DOT circle checks daily
- Train all employees in the proper use and maintenance of equipment prior to use.
Snow Management
Fulfill a management role in snow removal. This includes working at all hours and days of the week as needed.
Available Benefits:
- 401(k) matching
- Medical/Vision/Dental Insurance
- Paid time off (PTO)
- Certification Reimbursement
- Uniform Reimbursement
- Career Advancement
Qualifications:
- 10 years of experience in residential landscaping installation, including hardscape, masonry, irrigation, and softscape
- Hoisting License and DOT Card
- Previous experience with Landscape or Construction Management.
- Extreme attention to detail and fantastic organizational skills
- Extensive managerial experience and a passion for developing, training, and mentoring teams.
- Outstanding communication and interpersonal skills.
- General computer skills
- In-depth knowledge of landscape construction procedures, materials, and project management principles.
- Ability to work effectively with individuals of diverse backgrounds, knowledge, and skill levels.
- Job Type: Full-time