What are the responsibilities and job description for the Tallahassee Account Manager position at OUTDOOR LIVING SOUTHEAST INC?
THE ACCOUNT MANAGER ROLE IS FOR YOU IF:
- You excel in customer retention and relationship management.
- You are proactive in identifying and addressing customer needs.
- You have strong leadership skills and can manage a team effectively.
- You take pride in maintaining high standards and operational efficiency.
- You enjoy problem-solving and are committed to continuous improvement.
THE ROLE: As a Landscape Maintenance Account Manager, you will be responsible for:
Customer Relations & Sales:
- Retaining customers and managing all aspects of customer relations.
- Conducting physical property inspections.
- Maintaining consistent communication with customers.
Employee Management:
- Training all new hires effectively.
- Managing time efficiently to optimize productivity.
- Collaborating with leadership to develop Standard Operating Procedures (SOPs) for personnel management.
- Promoting a culture of professionalism and excellence in commercial landscape maintenance.
Equipment Management:
- Ensuring proper use and maintenance of equipment to minimize repair needs.
- Training personnel on equipment use and maintenance best practices.
- Conducting weekly truck inspections and ensuring organization and cleanliness.
- Completing weekly inspection sheets.