What are the responsibilities and job description for the Call Center Marketing Agent position at Outdoor Adventures, Inc.?
Call Center Marketing Agent- Outdoor Adventures
We are looking for an enthusiastic, outgoing Call Center Marketing Agent to join our team and help promote exciting everlasting adventure experiences. This position is ideal for someone who enjoys talking with people, building relations, and earning income based on performance in addition to hourly.
Responsibilities:
- Make outbound calls to potential customers and promote outdoor adventure experiences.
- Speak with customers in a friendly, professional, and enthusiastic manner.
- Explain available activities and promotions we have to offer.
- Identify customer interests and answer questions.
- Schedule appointments while creating urgency.
- Follow up with leads and potential customers.
- Enter and update customer information using computer systems.
- Maintain accurate records of calls, appointments, and customer interactions.
- Meet individual and team goals for calls and appointments.
- Earn commission based on successful show rates of appointments.
Qualifications:
- Excellent verbal communication and people skills.
- Comfortable making outbound phone calls.
- Friendly, positive, and confident personality.
- Basic computer skills and ability to learn new software.
- Organized and dependable with good follow-through.
- Able to work independently while also being part of a team.
- Sales, customer service, call center, or appointment setting experience is a plus, but training will be provided.
What We Offer:
- Competitive commission opportunities.
- Training and support.
- Potential for advancement based on performance.
- A people-focused, energetic work environment.
If you enjoy talking with people, love the outdoors, and are motivated to earn based on your performance, we’d love to hear from you!