Front Desk Receptionist

Full-Time Patient Care Coordinator / Front Desk Receptionist — Outback Physical Therapy
Hours: Monday-Thursday, 7:30am–3:30pm; Friday 7:30am-1:00 pm
Location: Brookline, MA
Starting Pay: From $22/hr, commensurate with experience
A cover letter must be submitted to be considered for an interview.

Outback Physical Therapy is seeking a highly motivated, organized, and detail-oriented Patient Care Coordinator to join our busy, community-focused physical therapy practice. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping people, and is eager to grow within a supportive team.

Responsibilities

As part of our Patient Care Team, you will play a key role in ensuring a smooth and welcoming front-office experience. Responsibilities include:

• Managing daily front desk operations
• Scheduling and confirming patient appointments
• Maintaining accurate patient records and information
• Assisting with patient check-in/check-out
• Supporting various administrative and patient-service tasks as needed

Qualifications

• Strong communication and customer service skills
• Excellent attention to detail and ability to multitask
• Comfortable learning new systems and processes
• Proficiency in computer use; familiarity with Microsoft Office (Word, Excel)
• Knowledge of HIPAA and electronic medical records is a plus
• Previous front desk or medical office experience is helpful, but not required
• Training will be provided

Why Join Outback PT?

• Supportive, team-oriented environment
• Opportunities to grow your skills in healthcare administration
• Work in a friendly practice known for outstanding patient care

Remember: Applicants must submit a cover letter to be considered.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance

Experience:

• Receptionist: 1 year (Preferred)
• Customer service: 2 years (Preferred)

Work Location: In person