Data & Evaluation Coordinator

Do you love uncovering insights, solving problems, and using data to tell a story? Are you passionate about improving programs and helping organizations make smarter, evidence-based decisions? If so, we want to meet you!

At Our House, data is more than numbers, it represents the lives of children and families experiencing homelessness and the impact of the services we provide every day. We're looking for a collaborative, detail-oriented, and analytical professional to join our team as a Data & Evaluation Coordinator. In this role, you'll help drive organizational learning, strengthen program quality, and transform information into meaningful outcomes that support our mission.

The Data & Evaluation Coordinator serves as a key contributor to organizational learning, quality assurance, and evidence-informed decision-making. In partnership with the Senior Director of Outcomes, Learning, and Evaluation and cross-functional program leadership, this position supports the development, implementation, and continuous refinement of data collection, reporting, and evaluation processes across the organization. The Data & Evaluation Coordinator helps ensure the integrity of program data, advances internal accountability, and strengthens the organization’s ability to measure outcomes, communicate impact, and improve service delivery.

Duties and Responsibilities:

Data Quality, Reporting, and Evaluation

• Coordinate data collection, entry, validation, and routine monitoring activities to promote accuracy, consistency, and compliance across programs.


• Conduct file reviews, audits, and quality assurance checks of physical and electronic records to maintain data integrity and support program accountability.


• Prepare recurring and ad hoc reports, dashboards, and data summaries for leadership, funders, and internal stakeholders.


• Support the design, implementation, and maintenance of outcome measurement tools, reporting protocols, and evaluation activities that assess program performance and client impact.


• Analyze quantitative and qualitative information to identify trends, gaps, and opportunities for continuous improvement.

Systems Support and Staff Training

• Provide onboarding, training, and ongoing support to staff on data systems, reporting expectations, and documentation standards.


• Serve as a knowledgeable resource for database and case management system questions, troubleshooting routine issues and elevating concerns as appropriate.


• Help sustain a culture of learning and accountability by reinforcing data standards and strengthening staff capacity in reporting and evaluation practices.

Cross-Functional Coordination and Grant Support

• Coordinate reporting deliverables tied to grants, contracts, and agency requirements in partnership with program and development staff.


• Collaborate across departments to align evaluation activities with organizational priorities, strategic goals, and external reporting needs.


• Assist with planning, implementation support, and documentation for initiatives that require data tracking, outcome reporting, or process improvement.

General Administrative Responsibilities

• Attend program meetings, staff meetings, supervision, and other meetings as requested.


• Support the preparation of presentation materials, board-facing dashboards, and internal summaries as assigned.


• Maintain organized records and documentation related to evaluation, reporting, and quality assurance functions.

Disclaimer: This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of Our House.

Qualifications:

Education

• Bachelor’s degree required in public health, statistics, data analytics, public administration, education, human services, social sciences, or a related field.


• Master’s degree preferred.

Experience

• Minimum 2 years of experience in program evaluation, quality improvement, data analysis, research, reporting, or performance measurement required.


• Experience in nonprofit, public health, housing, or human services settings strongly preferred.


• Experience with file auditing, quality assurance, case management systems, or electronic data platforms preferred.

Schedule Requirements:

• 40-hour workweek, Monday through Friday during standard business hours.


• Occasional evening or weekend hours may be required for meetings, training, reporting deadlines, or special projects.

Skills:

• Analytical Strength: Demonstrated ability to interpret data, identify patterns, and translate findings into clear, actionable insights.


• Communication Proficiency: Excellent written, verbal, and presentation communication skills, with the ability to tailor information for varied audiences.


• Organizational Excellence: Highly organized with strong project coordination skills and the ability to manage multiple priorities with accuracy and discretion.


• Technological Competence: Proficiency in Microsoft Office Suite, especially Excel, and comfort learning and using databases, reporting systems, and case management platforms.


• Collaboration and Professionalism: Strong interpersonal skills and the ability to work effectively across departments while modeling professionalism, accountability, and sound judgment.


• Commitment to Mission: Demonstrated alignment with the mission, vision, and values of Our House and a commitment to continuous learning and service excellence.

Physical Requirements:

• Ability to lift and carry up to 30 pounds.

• Prolonged sitting and typing are required.


• Regular use of hands and arms to operate standard office equipment.

Health Requirements:

• Proof of Tuberculosis (TB) test clearance required prior to employment.


• Must comply with any additional health screenings or vaccinations required by Our House or other regulatory agencies.

Work Environment:

• Team-oriented, collaborative, and mission-driven environment supporting children and families experiencing homelessness.


• Standard office environment with regular communication across departments and occasional local travel between sites as needed.


• In-office, 40-hour workweek, Monday through Friday during standard business hours, with flexibility based on organizational and supervisory needs.