Continuous Quality Improvement Coordinator

The Continuous Quality Improvement (CQI) Coordinator will play a vital role in ensuring that our organization maintains high standards of quality and continuous improvement in the implementation of the HS/EHS Program. The CQI Coordinator will be responsible for implementing quality improvement initiatives, conducting audits, analyzing data, and collaborating with cross-functional teams to identify areas for improvement across all content areas. The CQI Coordinator will ensure consistent database usage, and accurate reporting from our electronic databases including GoEngage and Teaching Strategies Gold. The CQI Coordinator is responsible for producing all monthly reports and recommending solutions where needed. The CQI will contribute to enhancing the overall efficiency, effectiveness, and performance of the HS/EHS Program.

Duties and Responsibilities:

• Develop and implement quality improvement strategies and initiatives to enhance performance of the HS/EHS Program.


• Conduct regular audits to evaluate compliance with quality standards, policies, and procedures on system databases, program processes, and any hard copy files.


• Prepare reports on and analyze data and key performance indicators to identify trends, areas for improvement, and opportunities for efficiency planning.


• Present information and collaborate with the Policy Council, Board, and cross-functional teams to develop action plans and implement process improvements.


• Monitor and track the progress of quality improvement projects, ensuring timely completion and achievement of desired outcomes.


• Identify training needs and develop and provide training to enhance employee understanding and adherence to HSPPS. 


• Facilitate regular quality improvement meetings with staff, parents and board to review progress, address issues, and implement corrective actions.


• Ensure compliance with HS regulatory requirements and NAEYC accreditation standards.


• Develop and maintain documentation related to quality improvement activities, including policies, procedures, and reports.


• Stay updated on industry best practices and emerging trends in Head Start, Early Childhood Education and overall quality management. 


• Other duties as assigned.

Qualifications:

Education 

• Bachelor's degree in a related field, such as Business Administration, Statistics, Public Health or Quality Management required. 


• Relevant certifications, such as Certified Quality Improvement Associate (CQIA) or Certified Quality Improvement Professional (CQIP), are a plus.

Experience: 

• 2 years related experience preferably in an early childhood, education, public health, or related human service fields required (early childhood and/or education experience preferred).


• Experience in a HS/EHS environment preferred.

Schedule Requirements:

• In-office, 40-hour workweek, Monday through Friday during standard business hours.

Skills:

• Interpersonal Excellence: Demonstrates exceptional interpersonal skills, with the ability to build strong, respectful relationships with children, families, volunteers, and individuals from diverse backgrounds and life experiences.


• Organizational Strength: Skilled in managing multiple tasks independently with minimal supervision; highly organized with a strong ability to prioritize and plan effectively.


• Communication Proficiency: Excellent verbal and written communication skills; actively listens and responds with empathy and clarity.


• Technological Competence: Proficient in Microsoft Office Suite and other relevant data management systems necessary for operational success.


• Professionalism and Accountability: Consistently models professionalism through appearance, punctuality, accountability, and a commitment to the mission and values of Our House.


• Team-Oriented Leadership: Contributes positively to team efforts; guides others with encouragement and integrity while upholding a spirit of collaboration. 


• Solution-Focused Mindset: Actively seeks opportunities for improvement, offering thoughtful ideas and suggestions to support broader organizational goals.


• Commitment to Growth: Embraces lifelong learning and demonstrates a consistent desire for personal and professional development.


• Ability to work independently with little supervision.


• Ability to handle sensitive and confidential information with integrity and discretion.

Physical Requirements:

• Ability to lift and carry up to 30 pounds.


• Prolonged sitting and typing are required.


• Regular use of hands and arms to operate standard office equipment.

Health Requirements:

• Proof of Tuberculosis (TB) test clearance.


• Must comply with any additional health screenings or vaccinations required by Our House or other regulatory agencies.

Work Environment:

• Team-oriented environment with regular communication across departments.


• Fast-paced, collaborative, and service-oriented, supporting both internal staff and organizational initiatives.

Salary Statement:

The estimated salary range reflects an anticipated range for this position. The actual salary offered is determined by considering each candidate's knowledge, skills, abilities, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held.

At Our House, Inc., we are game changers. Our education programs for children and adults meet the gold standard – both NAEYC accredited, and Quality Rated. Our shelter is the only one of its kind in metro Atlanta, giving the most vulnerable families – homeless families with newborns – a place specifically designed for them to thrive. We want only the best for the families we serve so we can end the cycle of homelessness for good. We are proud to be an equal opportunity employer and are committed to providing a workplace free of harassment and discrimination. For more information about Our House visit www.ourhousega.org.