What are the responsibilities and job description for the Santa Rosa Engagement Specialist position at Ounce of Care?
About Us
We live by the saying "an ounce of prevention is worth a pound of cure", and our mission is to empower healthy and thriving communities. Ounce is a first-of-its-kind community-based service model. Enabled by technology, we provide services to residents of affordable housing properties, improving engagement and outcomes at scale.
We are looking for creative and kind teammates to join us in this journey.
About the Role
Ounce is launching a new "Light Touch" model to bring high-impact support to affordable housing residents across California—without needing full-time staffing at every site. As a member of our Engagement Team, you'll be the face of Ounce on-site: welcoming residents, building awareness about our services, supporting small events, and creating warm handoffs to our virtual team of care navigators.
This is a highly flexible, part-time role ideal for someone who loves people, thrives on energy and connection, and enjoys creating community. You'll be deployed to one or more properties for a half-day or full day every other week, helping kick-start engagement and set the tone for trusted, reliable support.
What You'll Do
Carry the Culture. You'll be the face of Ounce for residents and representing residents back to Ounce and other external organizations. You'll work to make sure sure folks have what they need to create a thriving community.
Support Logistics. Assist with setup, breakdown, and light event coordination.
Connect the Dots. Share information back to our virtual team, and make warm introductions to support residents' ongoing needs.
You'd Be a Great Fit If You…
Are outgoing, approachable, and energized by meeting new people
Have experience working in community engagement, outreach, or customer service
Are highly dependable and organized, with excellent follow-through
Are comfortable working independently and as part of a dispersed team
Are adaptable and quick to problem-solve in changing environments
Are fluent in English (other languages a plus!)
Requirements
Must be available for in-person work at assigned properties in California
Must have reliable transportation and ability to travel to 1–2 properties biweekly
Comfort using a smartphone or tablet to track resident interactions and referrals
Nice to Have
Prior experience in affordable housing communities or with social service organizations
Familiarity with virtual tools like Google Workspace, Zoom, or CRMs
Lived experience or deep understanding of the communities we serve
Why Join Us
Play a key role in shaping a new model of support
Meaningful work, and the chance to directly impact residents' lives
Join a passionate, mission-driven team working toward equity and opportunity for all
Other information:
- Schedule: 4 hours a week or 8 hours every 2 weeks
- Salary: $24-$30/hour
Ounce is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
Ounce is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
Salary : $24 - $30